AZRY ISMADI SURIANI
Summary
Reliable professional with a proven track record of success in installing, maintaining and repairing a wide range of equipment and systems. Experienced in developing preventive maintenance plans and carrying out scheduled maintenance activities. Focused professional with experience in customer service, maintenance scheduling, and documentation. Frequently praised as efficient by peers, I can be relied upon to help your team achieve its goals. Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge.
Overview
19
19
years of professional experience
Work History
Technical Service Representative II
Ecolab Pte Ltd
08.2024 - Current
- Provided technical support to clients in Data centres, resolving issues with closed loop water treatment systems.
- Collaborated with engineering teams to implement system upgrades and enhancements.
- Facilitated training sessions for customers on equipment operation and maintenance procedures.
- Analyzed customer feedback to identify service improvement opportunities and enhance user experience.
- Ensuring water treatment chemicals sufficient on site.
- Provide routine service,troubleshoot on Ecolab's own water treatment monitoring systems allocated on site.
- Developed troubleshooting guides, improving response times for technical inquiries.
- Current Salary : SGD4400 (including OT)
Service Engineer
ITS Science & Medical
10.2023 - 07.2024
- -Commissioning, analyze and troubleshooting of animal laboratories equipments.
- -RO water systems, small scale boilers, rack washers, decontamination equipments, lab cabinets, ACMV and HPF units.
- - preparing reports/ quotations for customers.
- Diagnosed and resolved technical issues for medical equipment, ensuring optimal performance.
- Conducted routine maintenance and inspections on laboratory instruments to enhance reliability.
- Collaborated with cross-functional teams to implement effective service solutions for clients.
Technical Service Representative
VEOLIA WATER TECHNOLOGIES
05.2018 - 09.2023
- Ensure the smooth operation of the cooling towers, chillers and condensersTo carry out isolation and hazard identification before Permit To Work (PTWs) are being issuedEnsuring safety procedure, rules and regulation are being implemented throughout the plantTo do testing for the cooling tower and chiller water qualityTo ensure all parameter is within the NEA regulationTo source for sales prospectSending monthly reports to customers
Technical Service Representative
ECOLAB PTE LTD
08.2012 - 04.2018
- Job Duties, Job DutiesEnsure the smooth operation of the cooling tower, chiller and boilerTo carry out isolation and hazard identification before Permit To Work (PTWs) are being issuedEnsuring safety procedure, rules and regulation are being implemented throughout the plantTo do testing for the cooling tower, chiller and boiler water qualityTo ensure all parameter is within the NEA regulationTo source for sales prospectTo find/generate prospect sales.
Service Technician
Sarika Food & Beverage Pte Ltd
09.2009 - 07.2012
- Job DutiesEnsure the smooth operation of coffee machines in customers cafes, Hotels, Casinos, RestaurantsEnsuring safety procedure, rules and regulation are being implemented throughout the work areaKeeping track of scheduled PM jobsTo troubleshoot equipment when on standby shift.
Driver/Service Technician
Equip Medical Pte Ltd
07.2006 - 08.2009
- Servicing and PM of various hospital equipmentHandling of rental products to be delivered or collected from customersKeeping track of outstanding job and meeting deadlineTo troubleshoot equipment when problem arises.
Education
NITEC - Precision Engineering
Institute of Technical Education
BalestierGCE N - undefined
Yuhua Secondary School
Skills
- Issue Troubleshooting
- Customer Loyalty
- Technical Presentations
- Technical Installations
- Maintenance Requests
- Ability to communicate effectively
- Technical Issues Analysis
- Customer Experience
- Responding to Technical Questions
- Technical Documents Comprehension
- Possessed a class 3,2
- Microsoft Word, Microsoft Excel, Microsoft PowerPoint
LANGUAGES
English Fluent
Malay Fluent
Timeline
Technical Service Representative II
Ecolab Pte Ltd
08.2024 - Current
Service Engineer
ITS Science & Medical
10.2023 - 07.2024
Technical Service Representative
VEOLIA WATER TECHNOLOGIES
05.2018 - 09.2023
Technical Service Representative
ECOLAB PTE LTD
08.2012 - 04.2018
Service Technician
Sarika Food & Beverage Pte Ltd
09.2009 - 07.2012
Driver/Service Technician
Equip Medical Pte Ltd
07.2006 - 08.2009
GCE N - undefined
Yuhua Secondary School
NITEC - Precision Engineering
Institute of Technical Education