Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Azriel Sim

Azriel Sim

Summary

Dynamic and detail-oriented professional with experience at Fullerton Health, excelling in patient documentation and service quality. Adapt at managing patient records and ensuring confidentiality, while demonstrating exceptional communication skills. Proven ability to enhance patient experiences through effective feedback collection and problem resolution. Committed to maintaining high standards in healthcare service delivery.

Overview

4
4
years of professional experience

Work History

Event Assistant

OPTIMO SG PTE. LTD.
02.2025 - 03.2025
  • Ensure good customer service communication within the team at event side.
  • Explain terms and condition for sign ups.
  • Making sure customers acknowledge terms and condition.
  • Handle customer service issues
  • Manage Inventory

Patient Service Associate

Fullerton Health
08.2024 - 02.2025

• Data entry and record management

Updating patient records with relevant information from the telehealth visit, ensuring accurate documentation

  • Select the appropriate medication.
  • Ensure accuracy and compliance with prescription details.
  • Package the medication securely to prevent damage.
  • Label the package with the necessary information.
  • Prepare it for timely delivery.
  • Patient feedback collection.

Gathering feedback from patients regarding their telehealth experience to improve service quality.

Healthcare Assistant

Fullerton Health
06.2022 - 07.2024
  • Register patients for their COVID-19 vaccine.
  • Respond to patient inquiries with clear and concise information.

Healthcare Assistant

Raffles Medical Group
07.2021 - 05.2022
  • Facilitated patient registration for COVID-19 vaccinations.
  • Answered patient inquiries as needed.

Cruise Ambassador

Star Cruises
11.2020 - 06.2021
  • Ensure all passengers follow safe distancing protocols.
  • Answer passenger inquiries as needed.
  • Ensure passengers adhere to the rules and regulations of the cruise.

Education

Diploma - Baking And Food Science

Baking Institute Training Colleg
Singapore
08.2015

High School Diploma - American Based Learning

Christian Academy of Bacolod
Singapore
03.2015

Skills

  • Patient confidentiality
  • Appointment scheduling
  • Professionalism and etiquette
  • Healthcare
  • Scheduling appointments
  • Patient documentation
  • Patient registration
  • Documenting and recording information
  • Punctual and hardworking
  • Records management
  • Document filing
  • Registration and scheduling
  • Gathering information from patients
  • Medical history documentation
  • Attention to detail
  • Sales

Languages

English
Advanced (C1)

Timeline

Event Assistant

OPTIMO SG PTE. LTD.
02.2025 - 03.2025

Patient Service Associate

Fullerton Health
08.2024 - 02.2025

Healthcare Assistant

Fullerton Health
06.2022 - 07.2024

Healthcare Assistant

Raffles Medical Group
07.2021 - 05.2022

Cruise Ambassador

Star Cruises
11.2020 - 06.2021

Diploma - Baking And Food Science

Baking Institute Training Colleg

High School Diploma - American Based Learning

Christian Academy of Bacolod
Azriel Sim