Azmeera Banu Binte Mohammad Akbar
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
Work History
Picker
Pandamart
09.2020 - 06.2022
- Worked fast to meet assigned daily picking quotas.
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
- Verified proper labeling and identification on all orders before shipment.
- Enhanced order accuracy by diligently following pick sheets and double-checking items before packing.
- Developed strong relationships with coworkers through effective teamwork, contributing to a positive work environment that fostered high productivity levels.
- Sorted and organized items in designated areas for easy access.
- Improved overall team efficiency with clear communication and collaboration between colleagues in the warehouse.
- Supported other warehouse functions such as receiving, stocking, and shipping when needed, demonstrating versatility within the team.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Displayed excellent attention to detail, ensuring all orders were picked and prepared accurately according to customer specifications.
- Assisted with training and onboarding of new team members, sharing best practices and helping them acclimate to the fast-paced work environment.
- Picked and packed order items.
- Completed inventory accounts to keep records current and promote accurate ordering.
- Interacted with guests in friendly and knowledgeable way.
- Supervised and trained new staff in performing census.
- Received new stock and input values into computer system.
Junior Retail Assistant
Honestbee Singapore
07.2018 - 07.2020
- Enhanced customer satisfaction by providing exceptional service and personalized assistance.
- Collaborated with team members to create visually appealing merchandise displays, attracting customer attention and driving sales.
- Mentored new employees, ensuring a smooth onboarding process and fostering a positive work environment.
- Optimized store layout for better customer flow, enhancing the overall shopping experience.
- Continually updated knowledge on industry trends and competitor activities to stay ahead in the market.
- Strengthened relationships with suppliers, negotiating favorable terms and securing timely deliveries.
- Developed strong rapport with customers by understanding their needs and preferences.
- Maintained accurate records of transactions for efficient reporting and analysis purposes.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Beauty Consultant
L'Occitane
04.2015 - 10.2015
- Delivered exceptional customer service, addressing client concerns and providing solutions to meet their unique needs.
- Conducted consultations to understand client's desired look.
- Conducted makeovers and skincare consultations, boosting customer confidence in their appearance.
- Educated clients on proper makeup application techniques, empowering them to recreate desired looks at home.
- Offered guidance on proper skincare routines, helping clients achieve healthier and more radiant complexions.
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
- Maintained counter and display areas for cleanliness and organization.
- Identified client needs and recommended products based on preferences and requirements.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Suggested treatments and styles to suit customer appearance and fashion choices.
Education
Diploma Certificate - Diploma In Travel,Tourism & Hospitality Management
Management Development Institute of Singapore
Singapore12-2017
Certificate of Technical Studies - Beauty & Spa Management
Institute of Technical Education
Singapore04-2014
General Certificate of Education - GCE O Level
Broadrick Secondary School
Singapore02-2012
Skills
- Store operations
- Multitasking
- Reliability
- Customer Satisfaction
- Customer Relations
- Product Knowledge
- Professionalism
- Order Processing
- Sales targets
- Communication Skills
Languages
English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Timeline
Picker
Pandamart
09.2020 - 06.2022
Junior Retail Assistant
Honestbee Singapore
07.2018 - 07.2020
Beauty Consultant
L'Occitane
04.2015 - 10.2015
Diploma Certificate - Diploma In Travel,Tourism & Hospitality Management
Management Development Institute of Singapore
Certificate of Technical Studies - Beauty & Spa Management
Institute of Technical Education
General Certificate of Education - GCE O Level
Broadrick Secondary School
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