Azlinah Jumani
Office Manager | Executive Assistant | Secretary
Summary
Organized and dedicated Executive Assistant/Office Manager with proven track record of providing exceptional support to C-suite executives and department heads in fast-paces environments. Customer service focused, detailed oriented with excellent communication and interpersonal abilities. Capable of managing various responsibilities across diverse work situations in order to meet organizational goals. Exceptional time-management and organizational skills, positive “can-do” attitude with the ability to prioritize tasks effectively, work independently and proactively, capable of building relationships with internal and external stakeholders from diverse backgrounds.
Overview
27
27
years of professional experience
Work History
Admin Assistant (Contract)
Shell Singapore Pte Ltd
12.2022 - 05.2025
- Responsible for managing the calendars of three VPs, which involves detailed planning and coordination of their schedules, as well as providing administrative support to the department. My duties include scheduling meetings across different time zones and ensuring that the VPs have adequate preparation time for their engagements. Additionally, my role requires adaptability and foresight to effectively prioritize tasks and address time-sensitive requests efficiently. My keen attention to detail has also enables me to anticipate and resolve potential scheduling conflicts.
- Expert in arranging international business travel, visa applications, transport bookings, hotel reservations, and preparation of comprehensive travel itinerary.
- · Proficient in arranging events such as extended-LT meeting across multiple time zones via Teams which involves significant calendar coordination with PA’s of Shell VP’s/EVP’s, F2F workshop internally or externally, farewell parties, team building and gatherings.
- Process vendor invoices for payment and GCC expenses/claims; ensuring all deadlines are met. Draft email replies, consolidate reports as well as meeting agenda & presentation.
- Trusted in managing of confidential documents, contracts, and memorandums of understanding.
- I occasionally assumed additional responsibilities, including covering for other executive assistants during their leave periods to ensure smooth continuity of operations.
Executive Assistant (Part-Time Contract)
Rache Pte Ltd
08.2021 - 10.2022
- In this role, I oversee the administrative functions of the office, coordinated office procedures, managed schedules and appointments for the CEO and other senior executives, as well as handling of confidential documents. I organized corporate events, team-building activities, and training sessions, ensuring each event was executed efficiently. I also implemented a new document management system that reduced document retrieval time and increased departmental productivity. When faced with overlapping schedules, I developed a streamlined calendar system that minimized conflicts and improved executive time management. Additionally, I liaised with external vendors and service providers to consistently fulfill the operational requirements of the office.
Officer (Temp Assignment)
Singapore Institute of Management
02.2021 - 06.2021
- At SIM Global Education, my responsibilities include providing support and assistance with all aspect of the Global Education learning program. This includes assisting with the design research and implementation of key initiatives such as AI coaching, study abroad opportunities, and on-campus course offerings. In addition, I am responsible for doing in-depth market research for study abroad programs and providing comprehensive administrative support to all Global Learning projects and initiatives.
Confidential Secretary
AXA Insurance Pte Ltd
11.2015 - 06.2020
- Task with assisting the Underwriting and Claims Department on all aspects of claim submission, maintaining an organized filing system for documents and invoices, and responding to email inquiries from brokers.
- Serve as the key contact for coordinating and assisting regional colleagues and guests with their projects, logistics, meeting arrangements, and agendas.
- Organized both internal and external meetings, conferences, and workshops.
- Manage end-to-end complex travel arrangements and monitored all expenses, travel budgets, and reimbursements for both the MD for Commercial and the MD for Health
- Act as the main contact for all incoming internal and external visitors, including handling logistics arrangements, meeting agendas, and other related matters.
- Successfully assist the Claims Department in clearing all backlog claims while providing excellent secretarial and administrative support to both the MD for Health and the MD for Commercial Lines, as well as supporting the department team members.
Executive Assistant
Hewlett Packard Asia Pacific Pte Ltd
03.2010 - 07.2015
- Manage complex calendars, schedule meetings for both the Vice Presidents for Storage and Cloud, while also providing comprehensive administrative support to the department's senior executive.
- Handled confidential contracts, documents, reports, presentations, and drafted business correspondences.
- Successfully organized and managed quarterly regional conferences for senior executives while adhering to tight deadlines and budget constraints, as well as workshops, training sessions, and virtual or in-person conferences/townhall meetings.
- Assist in tracking the department expenditures to ensure cost-effective operations and preparing monthly travel and operational expense reports for management review.
- Provided support in human resource activities such as new employee onboarding, coordinating interviews, procurement and maintaining employee records.
- Serve as the primary point of contact for the executive team, screening calls from clients and business partners, and ensuring clear communication between executives, internal departments, and external stakeholders.
Senior Executive Administrator
Asiawerks Global Investment Group
02.2005 - 12.2009
- Responsible for managing the day-to-day office administrative and logistical requirements.
- Directly reports to two Partners; assists in managing their complex daily schedules, appointments, travel arrangements, as well as personal and family matters.
- Serves as the primary point of contact for service providers and professional advisors.
- Assists with all accounts receivable/accounts payable, invoicing, claims, reimbursements, and petty cash management.
- Handles all the procurement, insurance and employee claims, along with all HR-related matters for employees in both the Singapore and Makassar office.
Personal Assistant (Temp Assignment)
BioOne Capital Pte Ltd
01.2004 - 12.2004
- At BioOne Capital, I provide full secretarial support to the Managing Director and two Investment Managers which includes travel arrangements, drafting correspondence, and taking minutes of meetings. Through my proactive approach to their diary management and meeting organization as well as consistently anticipate the needs and resolving issues before they arise, I was able to reduce scheduling conflicts, allowing my executives to dedicate significantly more time to strategic initiatives.
Program Officer (Contract)
Singapore Institute of Management
01.2003 - 12.2003
- As a Program Officer with SIM Higher Education, I assist the Program Manager in planning, scheduling, and promoting academic courses, ensuring effective coordination and timely execution of all course-related activities. I am also responsible for event and roadshow planning, which includes venue booking, catering coordination, and preparing promotional materials. My duties also include supporting lecturers and overseas university coordinators with course requirements, distribution of lecture notes, and management of student assignments. Additionally, I also provide excellent front-line customer service and administrative support, including handling of student inquiries, filing, and organizing documents.
Office Manager
The Greenwich Group International (Asia) Pte Ltd
06.1998 - 10.2002
- Manage the daily operations, administrative tasks, and finance processes of the office; organizes, prioritizes, and delegates daily tasks effectively
- Effectively organized and managed the daily agenda for the company President, including comprehensive calendar coordination and intricate travel planning.
- Prepare reports and presentations, reply to business correspondences, and ensure follow-up on any pending matters.
- Handle all human resources functions, including recruitment, staff onboarding and offboarding, training of new employees, payroll management, CPF contributions, and income tax filing.
- Coordinating with the Company Secretary regarding resolutions related to paid-up capital, bank accounts and signatories, as well as appointments or changes of Directors.
- Manage the company's accounts payable and receivable, bank reconciliation, and coordinated tax filings, as well as assisting the Chief Financial Officer with quarterly and monthly budget and cost reporting and acting as the principal contact and coordinator for year-end audits.
- Draft appointment letters, office lease agreements, and insurance documents for new employees in Singapore as well as Malaysia and Hong Kong office.
Education
LCCI Private Secretarial Diploma -
Thames School of Commerce
Singapore06.1993
GCE O Level -
Thomson Secondary School
Singapore12.1990
Skills
- Managing and prioritizing appointments
- Arranging international business travel
- Organizing conferences and meetings
- Drafting business correspondence
- Consolidating reports
- Preparing meeting agendas
- Creating presentations
- Handling HR issues
- Handling finance issues
- Recruitment
- New employee onboarding
- Procurement
- Accounts payable
- Budgeting
- Invoicing
- Travel expenses management
- Reimbursements
- Microsoft Office
- Google Docs
- AccPac
- SAP/SERP
- Sharepoint
- Workday
- Concur
- Zoom
- MS Teams
Personal Information
Available: Immediate
Timeline
Admin Assistant (Contract)
Shell Singapore Pte Ltd
12.2022 - 05.2025
Executive Assistant (Part-Time Contract)
Rache Pte Ltd
08.2021 - 10.2022
Officer (Temp Assignment)
Singapore Institute of Management
02.2021 - 06.2021
Confidential Secretary
AXA Insurance Pte Ltd
11.2015 - 06.2020
Executive Assistant
Hewlett Packard Asia Pacific Pte Ltd
03.2010 - 07.2015
Senior Executive Administrator
Asiawerks Global Investment Group
02.2005 - 12.2009
Personal Assistant (Temp Assignment)
BioOne Capital Pte Ltd
01.2004 - 12.2004
Program Officer (Contract)
Singapore Institute of Management
01.2003 - 12.2003
Office Manager
The Greenwich Group International (Asia) Pte Ltd
06.1998 - 10.2002
LCCI Private Secretarial Diploma -
Thames School of Commerce
GCE O Level -
Thomson Secondary School
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