Azlina Abdul Aziz
Summary
Committed Correctional Officer skilled in maintaining order by enforcing rules and regulations in prison and jail settings. Handles difficult inmates and high-pressure situations with sound judgment and reasoned thinking demonstrated over 19-year industry history.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Prison Officer
Singapore Prison Service
09.2004 - Current
- Enhanced inmate rehabilitation by implementing educational and vocational programs.
- Reduced recidivism rates through effective communication, conflict resolution, and counseling techniques.
- Ensured prison security by conducting regular cell searches and maintaining strict adherence to safety protocols.
- Maintained order within the facility by enforcing rules, regulations, and disciplinary actions consistently.
- Collaborated with fellow officers to maintain a safe environment for staff and inmates alike.
- Built trust among inmates through respectful interactions, helping to reduce tensions within the facility.
- Assisted in the development of new policies and procedures to improve overall prison operations.
- Provided first aid and emergency response services as needed, prioritizing prisoner safety and wellbeing.
- Facilitated group therapy sessions for inmates struggling with addiction or mental health issues for better outcomes.
- Supervised daily activities of inmates, promoting structure and routine while minimizing potential conflicts.
- Managed high-risk situations calmly and effectively, using de-escalation techniques when necessary.
- Protected inmate rights by ensuring fair treatment according to established guidelines and regulations.
- Coordinated with external agencies such as parole boards or social services for successful reintegration of inmates into society upon release.
- Streamlined documentation processes for increased efficiency in reporting incidents or updating inmate records.
- Participated in ongoing training courses for continuous professional development in correctional practices.
- Mentored new officers joining the team, providing guidance on best practices for achieving success in their roles.
- Improved communication between staff members through regular meetings addressing concerns or sharing updates on prison operations.
- Developed strong relationships with community organizations to support inmate transition back into society post-release successfully.
- Utilized problem-solving skills to address inmate grievances, resolving issues and ensuring a fair resolution for all parties involved.
- Conducted routine and emergency head counts.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed behavior of residents individually and in groups.
- Interviewed inmates to obtain information and assess needs.
- Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
- Identified needed updates to correctional plans and assigned inmates to appropriate housing.
Education
Bachelor of Arts - Criminology With Security Studies
University Of Liverpool
Singapore05.2020
No Degree - Diploma In Mechatronics Engineering
Nanyang Polytechnic
Singapore06.2001
Skills
- First Aid Training
- Physical Fitness
- Contraband Seizure
- Crisis Management
- De-Escalation Techniques
- Interpersonal Skills
- Conflict Resolution
- Attention to Detail
- Emergency Response
- Critical Thinking
- Stress Management
- Effective Communication
- Multitasking Abilities
- Report Writing
- Problem Solving
- Computer Literacy
- Patience and Tolerance
- Decision Making
Certification
Certificate in Systematic Thinking (NUS)
Timeline
Prison Officer
Singapore Prison Service
09.2004 - Current
Bachelor of Arts - Criminology With Security Studies
University Of Liverpool
No Degree - Diploma In Mechatronics Engineering
Nanyang Polytechnic
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