Proven operational planner optimizing supply chain processes and leveraging technology to drive inter-departmental efficiency. Recognized for building strong relationships at IAM Advisory, enhancing client loyalty through personalized financial advice. Skilled in analytical thinking and emergency response, consistently delivering significant improvements in project budgeting and community safety.
Experienced law enforcement professional with expertise in leadership, crisis management, and community relations. Known for a strong focus on team collaboration and achieving results, seamlessly adapting to changing needs. Demonstrates proficiency in conflict resolution, strategic planning, and public safety operations. Reputation for reliability and fostering a supportive, results-driven environment.
Overview
8
8
years of professional experience
Work History
Operational Planner
Certis Cisco Aviation
09.2016 - 08.2018
Worked effectively in fast-paced environments.
Manpower planning of rosters
Patrol Officer (2-wheeler)
Team 1, Patrol Unit, TP, SPF
11.2018 - 12.2022
Prepared detailed reports documenting daily patrols, incidents encountered, and actions taken during shifts.
Arrested suspects with appropriate use of force, following departmental guidelines and legal procedures.
Investigated incidents and crimes, collected evidence, and recorded witness statements.
Enhanced public safety by patrolling assigned areas and responding to emergency situations promptly.
Handled crisis situations effectively by utilizing strong communication skills, de-escalation techniques, and sound judgment under pressure.
Provided assistance to citizens in need, including medical emergencies or vehicle breakdowns, demonstrating compassion and professionalism at all times.
Conducted traffic stops, issuing citations or warnings when necessary to maintain order on the roads.
Collaborated with fellow officers for efficient crime prevention and response efforts.
Participated in specialized training sessions to enhance skills in areas such as firearms proficiency, self-defense tactics, and crisis intervention techniques.
Investigated suspicious activities, deterring potential criminal behavior and maintaining community security.
Testified in court cases as needed, providing clear and concise accounts of events witnessed or investigated.
Assisted in accident investigations, providing support to those involved and ensuring accurate documentation of events.
Monitored crowded public areas and events to mitigate risk and promote safety.
Conducted thorough searches of individuals or vehicles when required by departmental policies or legal procedures, preserving evidence for potential prosecution purposes.
Coordinated with other law enforcement agencies during joint operations or investigations to ensure efficient communication and teamwork.
Served as a field training officer for new recruits – sharing knowledge gained from experience on patrol-helping them excel in their roles.
Responded to emergency calls, providing timely assistance and reducing incident escalation.
Financial Advisor
IAM Advisory
12.2022 - Current
Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
Educate clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
Established new client relationships by conducting thorough needs assessments during initial consultations.
Worked with clients to support understanding of rationale and details of financial strategies.
Facilitated new client onboarding process and investment account setup.
Maintained open lines of communication with clients, providing updates and addressing concerns promptly to ensure their peace of mind during the financial planning process.
Education
Diploma In New Media - Major Subject(s), Minor Subject(s)
Republic Polytechnic
01.2014
O Level - English
Serangoon Secondary School
01.2010
Skills
Investment advice
Relationship building and management
Analytical thinking
Sales expertise
Critical thinking
Verbal and written communication
Conflict resolution
Traffic Management
Route planning
Report writing
Community engagement
Emergency vehicle operation
Crisis intervention and deescalation
Law enforcement
Emergency response
Surveillance
Emergency planning
Inter-agency coordination
Evidence collection
CPR/First aid certified
Arrest and detention
Surveillance and covert operations
Investigative skills
Detailed examination result
Patrol Officer, Team 1, Patrol Unit, TP, SPF, HUS (Police) Sergeant 3, 01/06/21, 30/08/18, 30/08/18, Permanent, 30/08/19, 09/06/50, 01/06/21
Educationrecords
2010, O Level, English, Serangoon Secondary School, 2014, Diploma In New Media, Republic Polytechnic, Singapore