Highly efficient Department Assistant with strong administrative expertise and public sector background. Effectively managed large services group's administrative functions and received recognition for quality of work. Excellent organizational and collaborative skills leading to outstanding results.
Overview
18
18
years of professional experience
Work History
Department Assistant
Roche Diagnostic Asia Pacific Pte. Ltd.
07.2014 - 06.2024
Assistant to the Head of IT, APAC
Optimized calendar management for Head of IT by scheduling appointments strategically while considering priorities and minimizing conflicts.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Coordinated meetings and workshopsevents, ensuring smooth logistics and maximum attendance.
Manage travel arrangements, visa application and organizing office for efficiency
Key Person for the SimpleBuy System
Creation SC/PO and confirming goods receipts for IT department
Interact professionally with all levels of staff and maintain the highest level of confidentiality; known for tact and diplomacy in handling sensitive issues.
Administrative Assistant to the Vice President
Archipelago Resources
10.2009 - 03.2014
Report to Vice President Investor Relations & Corporate Affairs/CEO
Organized complex calendars for Senior Management to ensure optimal time management and productivity
Enhanced departmental communication by scheduling and organizing meetings, presentations, and other events for the Vice President locally and overseas
Assisted in the preparation of presentations and proposals for the Vice-President, demonstrating attention to detail and accuracy when handling critical data.
Responsible in the set up of office and sourcing office space in addition to liaising with contractors and building management for renovation
Setup corporate account for telecommunication, rental of copier machine and appoint travel agent to handle all business travelers
Key person for all expatriates Employment Pass & Dependent Pass process
Co-ordinate relocation requirement for expatriates with a relocation company
Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database
Responsible for the setup of filing system for Human Resource
Supported benefits administration, ensuring accurate enrollment and processing of claims for all employees.
Assist with APEC Card Applications
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Contact person for archive files at RECALL Perth, Australia
Office Administrator
Jo Tankers Asia Pte. Ltd.
01.2007 - 08.2010
Reported to the Director of Asia
Elevated executive performance through adept calendar management skills that ensured punctual attendance at crucial appointments along with travel schedules
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Point of contact for Offshore Directors' accommodation
Supported benefits administration, ensuring accurate enrollment and processing of claims for all employees
Collate monthly reports within the Asia Region
Coordinated deadlines for all equipment contracts and company insurance
Optimized workflow efficiency by setting up, organizing and maintaining an up-to-date filing system for easy access to critical documents.
Assisted finance department where necessary pertaining to invoices
Ensuring all letters and invoices are sent out promptly
Administrative Assistant
United Airlines
10.2006 - 11.2006
Provide secretarial support to Manager, Human Resource
Assisted with recruitment efforts, successfully filling open positions in a timely manner.
Developed and implemented policies and procedures to use for recruitment, employee relations and benefits administration.
Participated in recruitment and selection process for new hires.
Supported benefits administration, ensuring accurate enrollment and processing of claims for all employees
Streamlined HR operations by effectively managing personnel records and maintaining confidentiality.
Education
Whitley Secondary School
Singapore
01.1982
Skills
Strong Problem Solver
Relationship Building
Professional and mature
Administrative Support
Knowledge of MS Word, MS Excel and Powerpoint
File Management
Document Preparation
Meeting Scheduling
Calendar Management
Travel Arrangements
Attention to Detail
Multitasking Abilities
Languages
English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Chinese (Mandarin)
Elementary (A2)
Timeline
Department Assistant
Roche Diagnostic Asia Pacific Pte. Ltd.
07.2014 - 06.2024
Administrative Assistant to the Vice President
Archipelago Resources
10.2009 - 03.2014
Office Administrator
Jo Tankers Asia Pte. Ltd.
01.2007 - 08.2010
Administrative Assistant
United Airlines
10.2006 - 11.2006
Whitley Secondary School
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