Azfariz Syawal Bin Azman
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level protection officer position.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Hospitality Worker
Capri by Frasers
2022.03 - 2022.07
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Reduced risks by maintaining clean and organized work environment.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Handled guest complaints professionally, resolving issues quickly to promote positive experiences.
Barista
Bakerzin
2019.07 - 2020.02
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
No Degree - Hospitality Operation
Institute of Technical Education (H NItec) West
Singapore 04.2022
No Degree - F&B Operation
Institute of Technical Education (Nitec) West
Singapore02.2020
Skills
- First Aid Training
- Emergency Response
- Emergency Scene Management
- Emergency medical treatment
- Flexible and Adaptable
- Decision-Making
Timeline
Hospitality Worker
Capri by Frasers
2022.03 - 2022.07
Barista
Bakerzin
2019.07 - 2020.02
No Degree - Hospitality Operation
Institute of Technical Education (H NItec) West
No Degree - F&B Operation
Institute of Technical Education (Nitec) West
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