ANEESA ALMAS H
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Sales Manager
Anisha Traders PTE LTD
01.2025 - Current
- Developed and implemented sales strategies to enhance customer engagement and retention.
- Analyzed market trends to identify growth opportunities and refine sales tactics.
- Trained and mentored junior sales staff, promoting best practices and team collaboration.
- Prepared detailed sales reports, providing insights to senior management for strategic decision-making.
MANAGER
TPS MINIMART PTE LTD
12.2023 - 12.2024
- Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
- Planned and managed resources and budget to support and deliver objectives.
- Upskilled staff through targeted training opportunities, enhancing team capabilities.
- Trained and coached service teams in best practices to uplift customer experiences.
- Developed strong customer relationships, resulting in high rate of repeat customers.
- Performed financial transactions in a fast-paced retail store environment.
Administrative Assistant
First Source Solutions Pvt Ltd
02.2021 - 05.2022
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Created and maintained databases to track and record customer data
- Established administrative work procedures to track staff's daily tasks.
System Executive
Welcome Tours and Travels
11.2017 - 06.2018
- Communicated with third party providers and business channel partners to maintainstrong commercial alliances
- Introduced new methods, practices, and systems to reduce turnaround time
- Conducted regular meetings with team to discuss issues, concerns and updates
Teacher
St. Michael's Academy
07.2016 - 02.2017
- Supported student physical, mental, and social development using classroom games and activities
- Graded and evaluated student assignments, papers, and course work
- Communicated frequently with parents, students, and faculty to provide feedback.
Education
MBA - Human Resource Management
Periyar Institute of Distance Education
Salem, IndiaBachelor Of Computer Science - Information Technology
Bharadhidasan University
Nagapattinam, IndiaMay.2016
Skills
- Planning and
- Coordination
- Attention to Detail
- Teamwork and
- Collaboration
- Multitasking Abilities
- MS Office
- Data Entry
Timeline
Sales Manager
Anisha Traders PTE LTD
01.2025 - Current
MANAGER
TPS MINIMART PTE LTD
12.2023 - 12.2024
Administrative Assistant
First Source Solutions Pvt Ltd
02.2021 - 05.2022
System Executive
Welcome Tours and Travels
11.2017 - 06.2018
Teacher
St. Michael's Academy
07.2016 - 02.2017
MBA - Human Resource Management
Periyar Institute of Distance Education
Bachelor Of Computer Science - Information Technology
Bharadhidasan University