Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Ayuni Alyssa

Summary

Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of the task given. Motivated to learn, grow and excel in what i do.


Overview

4
4
years of professional experience
1
1
Certification

Work History

Learning and Development (Intern)

CapitaLand Shared Services Pte Ltd
03.2025 - 08.2025

- Supported external course registrations for staff, dedicating 50% of role to coordinating enrolment, confirmations, and payments.

- Coordinated staff welfare initiatives, managing over 80 welfare arrangements including get-well gifts and condolence wreaths.

- Monitored Corporate Pass Bot and manually issued passes as needed, accounting for 20% of responsibilities.

- Managed onboarding and offboarding of temporary staff via company systems (iGrow)


Recruitment Intern

Adecco
09.2022 - 02.2023
  • Conduct interview for logistics companies such as DHL, Amazon and Redmart
  • Evaluated strengths and weaknesses of candidates through effective screening processes.
  • Assisted with onboarding and orientation of new hires to expedite acclimatization process.
  • Created job advertisements and posted job listings on FastJobs and Telegram
  • Draft out contract for successful candidates
  • Used software such as Excel and AppSheet
  • Negotiated and closed 70% job offers, resulting in 50% acceptance rate in a day.

Customer Relationship Officer

Strip Co-Ed
11.2021 - 03.2022
  • Managed department call volume of 10 calls per day to coordinate appointment schedule.
  • Monitor sales and set goals to achieve in a day during non-peak season which boosted the company sales by 15%

Customer Relationship Officer (Intern)

Strip Co-Ed
09.2021 - 11.2021
  • Liaised between customers and organization with particular focus on working with sales department.
  • Managed department call volume of 10 calls per day and coordinated appointment schedule.
  • Made customers aware of current and new promotions and services.
  • Promote products and capitalize on upsell opportunities.
  • Completed opening and closing functions to meet operational needs.

Education

Diploma - Diploma In Business (Human Resource)

Temasek Polytechnic
02-2026

Higher Nitec - Human Resource & Administration

Institute of Technical Education College East
05.2023

Nitec - Business Services

Institute of Technical Education College East
12.2021

Skills

  • Microsoft Excel
  • PowerBI
  • Microsoft Word
  • Interpersonal and Collaboration Skills
  • Critical Thinking
  • Recruitment Management
  • Employee Onboarding Support

Certification

  • Academic Prize - Best student of the subject Business & Social Media Analytics 2025
  • Edusave Merit Bursary 2023
  • Edusave Certificate of Academic Achievement 2023
  • Edusave Skills Award 2021
  • Edusave Certificate of Academic Achievement 2021

References

Ms Amelia Nadia, Temasek Polytechnic
Email: Amelia_Nadia_Ghazali_MARICAN@tp.edu.sg

Timeline

Learning and Development (Intern)

CapitaLand Shared Services Pte Ltd
03.2025 - 08.2025

Recruitment Intern

Adecco
09.2022 - 02.2023

Customer Relationship Officer

Strip Co-Ed
11.2021 - 03.2022

Customer Relationship Officer (Intern)

Strip Co-Ed
09.2021 - 11.2021

Diploma - Diploma In Business (Human Resource)

Temasek Polytechnic

Higher Nitec - Human Resource & Administration

Institute of Technical Education College East

Nitec - Business Services

Institute of Technical Education College East
Ayuni Alyssa