Afa Ayumi
Summary
Proven team collaborator and adept in POS system operation, I significantly contributed to sales goals and customer satisfaction at Kaleido. With skills in customer service and Microsoft Excel, I efficiently managed transactions and inventory, ensuring a positive shopping experience. My ability to blend patience, empathy, and technical skills has consistently enhanced store performance and team dynamics.
Overview
2
2
years of professional experience
Work History
Logistics & Retail Assistant
Kaleido
06.2024 - 12.2024
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
Playground Assistant
Kidzah Playground
06.2023 - 01.2024
- Oversaw children on playground to monitor safety and suitability of activities.
- Served as role model for children by exercising appropriate decision-making and boundary-setting skills.
- Administered basic first aid to treat injuries or illnesses.
- Inspected equipment on playground to report any safety concerns.
Retail Assistant
Club 21
10.2022 - 12.2022
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
Education
Higher Nitec - Businesses Services
ITE WEST
Singapore 02.2025
N Levels - N Level
Ahmad Ibrahim Secondary
Singapore 12.2022
Skills
- Customer service
- Customer assistance
- Patience and empathy
- Time management capabilities
- Cash register operation
- POS system operation
- Team collaboration aptitude
- Microsoft Excel
- Microsoft Powerpoint
Timeline
Logistics & Retail Assistant
Kaleido
06.2024 - 12.2024
Playground Assistant
Kidzah Playground
06.2023 - 01.2024
Retail Assistant
Club 21
10.2022 - 12.2022
Higher Nitec - Businesses Services
ITE WEST
N Levels - N Level
Ahmad Ibrahim Secondary
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