Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Ayla Smith

Belmont

Summary

Results-driven planning with strong focus on coordinating and optimizing workflows. Proven track record in project management, scheduling, and resource allocation. Known for effective team collaboration and adaptability to changing needs. Skilled in strategic planning, data analysis, and communication to drive successful outcomes.

Overview

9
9
years of professional experience

Work History

Mobilisation Planning Coorindator

Linkforce Engineering
01.2024 - Current
  • Answering incoming calls from workers.
  • Coordinate mobilisation processes, including compliance requirements and induction completion.
  • Experienced in mobilising to Rio Tinto, FMG and BHP.
  • Submitting work through Tender Management system.
  • Liaising with clients, internal and external via email and phone.
  • Building jobs in IPS.
  • Booking flights and accommodation for workers.
  • Overseeing inbox, ensuring timely responses and efficient resolution of queries.
  • Coordinated closely with other departments to ensure seamless integration of new initiatives into existing workflows across the organization.
  • Prepared detailed reports on project status, risks, and recommendations for management review and action.
  • Entered data, generated reports, and produced tracking documents.
  • Conducted regular meetings with stakeholders to discuss project updates, address concerns, and gather feedback for continuous improvement.

Mobilisation Administrator

Linkforce Engineering
02.2023 - 12.2023
  • Answered incoming phone calls and addressed questions from workers.
  • Booking travel and accommodation for workers
  • Raising purchase orders
  • Accurately process and entering timesheets
  • Maintained personnel records and updated internal databases to support document management.
  • Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.

Pharmacy Technician

Amcal Bayswater Pharmacy Drive In Chemist
12.2019 - 02.2023
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.

Pharmacy Assistant

Wagin Pharmacy
07.2017 - 12.2019
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Merchandised over-the-counter goods and rotated stock.
  • Received incoming supplies and stocked in correct locations.
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Trained new pharmacy staff on computer system and drug management protocols.

Trainee

Wagin Community Resource Center
01.2016 - 03.2017
  • Learned new materials, processes and programs quickly.
  • Attended training courses to build understanding of processes, techniques and industry.
  • Increased training efficiency by working closely with supervisor and coworkers, asking questions, and giving honest, detailed feedback.
  • Maintained high levels of efficiency during training by taking detailed notes and asking questions.
  • Completed documentation and reports for business records.
  • Gathered, organised and input information into digital database.
  • Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.

Education

High School Diploma -

Narrogin Senior High School
Narrogin, WA
12.2015

Skills

  • Problem-solving
  • Time management
  • Attention to detail
  • Adaptability and flexibility
  • Data entry
  • Task prioritization
  • Work Planning and Prioritization
  • Organisation and Prioritisation
  • Patient Profile Setup
  • Answering and Handling Calls
  • Confidentiality Practices
  • Resolving Customer Issues
  • High-Volume Environments
  • Resolving Complaints

Additional Information


Sarah Gant | Co Worker | 0487 574 765


Vanessa Plummer | Team Lead | 0411 320 944

Timeline

Mobilisation Planning Coorindator

Linkforce Engineering
01.2024 - Current

Mobilisation Administrator

Linkforce Engineering
02.2023 - 12.2023

Pharmacy Technician

Amcal Bayswater Pharmacy Drive In Chemist
12.2019 - 02.2023

Pharmacy Assistant

Wagin Pharmacy
07.2017 - 12.2019

Trainee

Wagin Community Resource Center
01.2016 - 03.2017

High School Diploma -

Narrogin Senior High School

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Ayla Smith