A dedicated Senior Administrative Executive with over 10 years of experience in office administration and 3PL logistics within Singapore's F&B distribution sector. Proficient in Microsoft Dynamics 365 (D365) and Excel for order processing and inventory management. Experienced in shipping documentation including Bill of Lading, Packing List, and Commercial Invoice, with a strong track record supporting major F&B accounts including Starbucks Coffee.
Overview
10
10
years of professional experience
Work History
Senior Administrative Executive
Trans Concorde Services Pte Ltd (3PL)
Singapore
08.2015 - 11.2025
Served as dedicated 3PL admin support for F&B client Starbucks Coffee Singapore, managing end-to-end order and logistics operations.
Order Management: Processed daily TOs & POs via email; executed step-by-step order processing and received GRN (Goods Received Note) in D365 system with high accuracy.
Dispatch & Operations: Generated Transfer Orders (TOs) and prepared picking lists in WSR system; issued Delivery Orders (DOs) to ensure timely store deliveries.
Inventory Coordination: Managed batch numbers and shelf-life updates for chilled/ambient stock; matched physical inventory with system data to maintain reliable stock records.
Shipping Documentation: Monitored container ETAs and verified shipping details; prepared full sets of shipping documents including Bill of Lading (BL), Packing Lists, and Commercial Invoices for final submission via online portals to complete the operational cycle.
Administrative Support: Provided support to the International Sales unit and assisted with general office tasks, including filing, mailing, and maintaining office operational records.
Team Collaboration: Operated as part of a lean 2-person team, independently managing full administrative and logistics functions to ensure seamless daily operations.
Logistics & Systems Proficiency: Microsoft Dynamics 365 (D365), WSR System, Microsoft Excel (SKU Lookup), GRN Processing, Order Fulfillment, 3PL Operations (Starbucks Account), TOs & POs Processing
Shipping & Supply Chain: Container Documentation, Bill of Lading (BL), Packing List, Commercial Invoice for final submission via online portals, Delivery Order (DO) Processing, Container ETA Monitoring
Internal Liaison & Communication: Close coordination with Unit Heads and Warehouse Teams to ensure smooth picking, packing, and dispatch workflows Efficient handling of daily email and phone communications
Computer Skills: Microsoft Excel, Microsoft Word, Microsoft Outlook
Accomplishments
Process Excellence: Handled high-volume order fulfilment for 10 consecutive years with consistent accuracy, ensuring reliable stock availability for the Starbucks account.
Data Integrity: Maintained high precision in inventory records through daily reconciliation between physical stock and Microsoft Dynamics 365 (D365) system data.
Operational Reliability: Effectively monitored and flagged potential stock shortages and expiry dates (FIFO) in advance, preventing any disruption to client operations.
Documentation Efficiency: Successfully managed and processed complex shipping documents (BL, Packing List, Invoice) via online portals with no submission delays.