Aye Min Thet
Service Manager
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Experienced Service Manager who can adapt in all principles of managing tourism, food and beverage industry. With several years of both tourism, food and beverage industry experience and passion, I have a diverse skill set to achieve conductive goals.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Service Manager
Maricle Tree Travel and Tours - Myanmar,Malaysia & Singapore, Malayisa
2017.07 - 2019.12
- Organizing and booking transportation and lodging services
- Managing the tour budget and other financial matters
- Helping clients with their visa applications
- Address any queries and complaints from the travelers
- Informing travelers of sightseeing and other tourist attractions
- Organizing and attending tourism events and exhibitions
- Maintaining and updating a record of all travel-related activities
- Obtaining journey feedback from travelers
- Planning and preparing detailed travel itineraries
Food Service Manager
Ming Tien Food Court
2007.01 - 2016.06
- Scheduling employee work hours to ensure that all shifts are adequately covered.
- Inspecting all work areas on a regular basis to ensure compliance with food health and safety regulations.
- Examining sales records to see which menu items are the most profitable.
- Recruiting, training, and managing food service employees.
- Completing payroll and maintaining employment records.
- Ensuring that customers are served quality food in a timely manner.
- Taking inventory of food supplies and other consumables, ordering as needed, and receiving deliveries.
- Arranging cleaning and maintenance services including trash removal, pest control, deep cleaning, and equipment maintenance, as needed.
Education
Bachelor of Science - Mathematics
Yangon University of Distance Eduction
Yangon, Myanmar 1999.03 - 2003.03
Skills
Customer service management
Staff Management
Quality assurance
Problem Solving Skills
Inventory Control
Multi-tasking and Organizing
Employee Relations
Leadership Skills
Timeline
Service Manager
Maricle Tree Travel and Tours - Myanmar,Malaysia & Singapore, Malayisa
2017.07 - 2019.12
Food Service Manager
Ming Tien Food Court
2007.01 - 2016.06
Bachelor of Science - Mathematics
Yangon University of Distance Eduction
1999.03 - 2003.03