Aye Chan May
Singapore
Summary
Professional Summary
Motivated and reliable customer service professional with 2 years of retail experience at Ryan’s Grocery in Singapore and previous experience in hotel reception and F&B service. Skilled in cashiering, online order processing, front desk operations, and handling customer inquiries. Able to work independently, learn quickly, and deliver friendly and efficient service. Seeking a Cashier or Receptionist role where I can contribute my strong customer-facing skills and positive attitude.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Retail Assistant
Ryan’s Grocery
Singapore
01.2024 - Current
- Process and manage online orders from multiple platforms.
- Receive, verify, and record incoming goods.
- Support quarterly stock-taking activities.
- Perform cashiering and POS operations.
- Maintain store cleanliness and presentation standards.
- Provide customer service to walk-in and online customers.
- Assist customers with product inquiries and needs.
- Coordinate delivery schedules and liaise with suppliers.
F&B; Service (Waitress)
Excellent Restaurant
Toungoo
01.2021 - 03.2023
- Greet customers and present menus.
- Recommend food and drinks based on customer preferences.
- Serve food and beverages efficiently.
- Maintain table cleanliness and dining standards.
- Process bills and handle payments.
- Collaborate with kitchen and service staff.
Hotel Reception
Shwe Inwa Hotel
Shwe Gyin
09.2019 - 11.2020
- Handle guest check-in and late arrivals.
- Manage room deposits, fees, and payments.
- Address and resolve guest inquiries.
- Guide guests on hotel facilities and amenities.
Education
Bachelor of Arts - History
Toungoo University
Skills
- Cashiering & POS Operation
- Customer Service & Communication
- Online Order Processing & E-commerce
- Stock Taking & Inventory Control
- Front Desk & Reception Operations
- Basic Microsoft Office
- Teamwork & Problem Solving
Certification
- Certificate in F&B; Service (Level 2) – MHTi
- Certificate in Nurse Aid – HCTC (Ma Naw Phyu)
Timeline
Retail Assistant
Ryan’s Grocery
01.2024 - Current
F&B; Service (Waitress)
Excellent Restaurant
01.2021 - 03.2023
Hotel Reception
Shwe Inwa Hotel
09.2019 - 11.2020
Bachelor of Arts - History
Toungoo University