Hang Jia Aw
Sales Consultant
Summary
Enthusiastic Sales Representative knowledgeable about selling in B2C environments. Driven to provide superior quality customer service and fostering relationships with clients. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue.
Overview
2
2
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
Sales Consultant
INSIRO Private Limited
04.2019 - 06.2021
- Communicated effectively with clients by understanding their needs.
- Cold called and scheduled face-to-face meetings with clients thus gaining deeper insights into their specific business requirements.
- Developed an expertise in managing challenging customers by skillfully addressing their inquiries.
- Maximized existing customer retention by resolving issues quickly.
- Develop a deep understanding of the services being offered to highlight key features and benefits to potential clients.
- Managed customer database using Excel and proactively notifying them on upcoming renewal dates.
- Consistently meet and exceeded monthly sales target by 10%.
Education
Higher NITEC - Service Management
Institute of Technical Education
Singapore 04.2019 - 04.2021
NITEC - Business Services
Institute of Technical Education
Singapore 01.2017 - 12.2018
N-Level Certificate -
North Vista Secondary School
Singapore 01.2013 - 12.2016
Skills
Customer Service
Timeline
Sales Consultant
INSIRO Private Limited
04.2019 - 06.2021
Higher NITEC - Service Management
Institute of Technical Education
04.2019 - 04.2021
NITEC - Business Services
Institute of Technical Education
01.2017 - 12.2018
N-Level Certificate -
North Vista Secondary School
01.2013 - 12.2016
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