Dynamic IT Support Intern with a proven track record in freelance roles, excelling in hardware and software troubleshooting. Enhanced network security through proactive monitoring and user education. Proficient in system installations, data recovery, and delivering custom IT solutions. Strong problem-solving and communication skills, enabling effective support and client satisfaction.
Hardware & Software Troubleshooting
System Installation & Maintenance
Cloud Computing Support
Network Security
Project Management
Time Management & Meeting Deadlines
Custom IT Solutions & Consulting
YouTube Channel Branding (templates, logos, banners)
Graphic Design
Data Backup & Recovery Solutions
Problem Solving
Communication & Presentation Skills
Critical Thinking & Analytical Skills
Attention to Detail
Bachelor's Degree in Cybersecurity and Networking
LSBF, Singapore
Expected completion: [2026]
Advanced Diploma in Information Technology
AAC Academy, Singapore
Year of completion: [2024]
Diploma in Information Technology
ESOFT METRO CAMPUS, Sri Lanka
Year of completion: [2023]
I am dedicated to maintaining a consistent fitness routine, particularly through running, which has taught me valuable skills such as goal-setting, discipline, and stress management. These qualities help me stay focused, organized, and productive, both in my personal and professional life. My commitment to fitness also promotes overall well-being, allowing me to perform better in work-related tasks.
In addition to my Advanced Diploma in IT and Diploma in IT, I also hold a Human Resources (HR) Diploma. I am fluent in Sinhala and English, with basic proficiency in Chinese. Currently pursuing a Bachelor's in Cybersecurity and Networking, I have a passion for technology, cybersecurity, and maintaining an active lifestyle through fitness and running. I also volunteer at community tech events, helping others develop their IT skills, and share insights on LinkedIn and YouTube related to IT and cybersecurity.