Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Fitness/Running
Additional Information
Languages
Timeline
Generic

AVISHKA NETHRANJALI RAJARATHNAM

Summary

Dynamic IT Support Intern with a proven track record in freelance roles, excelling in hardware and software troubleshooting. Enhanced network security through proactive monitoring and user education. Proficient in system installations, data recovery, and delivering custom IT solutions. Strong problem-solving and communication skills, enabling effective support and client satisfaction.

Overview

2
2
years of professional experience
1
1
Certification

Work History

IT Support Intern

Freelance
02.2023 - Current
  • Provided technical support and troubleshooting for software and hardware issues.
  • Assisted in network security monitoring and basic cybersecurity assessments.
  • Conducted system installations, software updates, and performance optimizations.
  • Helped clients with data backup and recovery solutions.
  • Documented technical issues and provided clear solutions to users.
  • Worked with tools like Windows Server, Linux, and basic scripting to automate tasks.
  • Improved cybersecurity awareness by educating users on phishing and malware threats.

Education

Bachelor of Science - Cyber Security And Networks

LONDON SCHOOL OF BUSINESS & FINANCE
Singapore
02-2025

No Degree - Advanced Diploma of Information Technology

ACADEMIES AUSTRALASIA COLLEGE
Singapore, Null, Singapore
04-2024

No Degree - DIPLOMA IN INFORMATION TECHNOLOGY

ESOFT METRO CAMPUS (DITEC)
SRI LANKA
03-2023

High School Diploma -

APEX INTERNATIONAL INSTITUTE
Sri Lanka
01-2020

Skills

    Hardware & Software Troubleshooting

    System Installation & Maintenance

    Cloud Computing Support

    Network Security

    Project Management

    Time Management & Meeting Deadlines

    Custom IT Solutions & Consulting

    YouTube Channel Branding (templates, logos, banners)

    Graphic Design

    Data Backup & Recovery Solutions

    Problem Solving

    Communication & Presentation Skills

    Critical Thinking & Analytical Skills

    Attention to Detail

Affiliations

  • Member of the Sri Lanka Computer Society (SLCS)
  • LSBF College
  • Freelancer on Fiverr
  • Tech for Good

Certification

Bachelor's Degree in Cybersecurity and Networking
LSBF, Singapore
Expected completion: [2026]


Advanced Diploma in Information Technology

AAC Academy, Singapore
Year of completion: [2024]


Diploma in Information Technology
ESOFT METRO CAMPUS, Sri Lanka
Year of completion: [2023]


Fitness/Running

I am dedicated to maintaining a consistent fitness routine, particularly through running, which has taught me valuable skills such as goal-setting, discipline, and stress management. These qualities help me stay focused, organized, and productive, both in my personal and professional life. My commitment to fitness also promotes overall well-being, allowing me to perform better in work-related tasks.

Additional Information

In addition to my Advanced Diploma in IT and Diploma in IT, I also hold a Human Resources (HR) Diploma. I am fluent in Sinhala and English, with basic proficiency in Chinese. Currently pursuing a Bachelor's in Cybersecurity and Networking, I have a passion for technology, cybersecurity, and maintaining an active lifestyle through fitness and running. I also volunteer at community tech events, helping others develop their IT skills, and share insights on LinkedIn and YouTube related to IT and cybersecurity.

Languages

English
Bilingual or Proficient (C2)
Sinhala
Bilingual or Proficient (C2)
Tamil
Intermediate (B1)
Korean
Intermediate (B1)
Chinese (Mandarin)
Beginner (A1)

Timeline

IT Support Intern

Freelance
02.2023 - Current

Bachelor of Science - Cyber Security And Networks

LONDON SCHOOL OF BUSINESS & FINANCE

No Degree - Advanced Diploma of Information Technology

ACADEMIES AUSTRALASIA COLLEGE

No Degree - DIPLOMA IN INFORMATION TECHNOLOGY

ESOFT METRO CAMPUS (DITEC)

High School Diploma -

APEX INTERNATIONAL INSTITUTE
AVISHKA NETHRANJALI RAJARATHNAM