Avinash Amlani
Singapore
Summary
With over 15 years of IT professional experience, currently employed as an SRE Engineer at DBS Singapore. Utilize Appdynamics (APM Monitoring tool) to enable and monitor observability and performance. Member of the COE Observability Team, responsible for managing tools and preparing process documents, while providing support for APM Monitoring. Expertise lies in delivering end-to-end implementation on Tivoli Netcool suite of products, including Netcool Omnibus, Netcool Impact, TBSM, ITM, Ichamp, Webgui, and Zabbix. Experience with ELK Stack and Grafana to create index and view dashboards. Involved in project management and implementation of Tivoli Netcool products, ensuring successful project management tasks and implementations. Strong background in installing Netcool components on distributed servers and integrating them for highly scalable ENMS solutions. Proficient in automating Zabbix tools using Perl and shell scripting. Trained NOC & SNOC users and extensive documentation experience in administration, configurations, customization, and installation. Skill set includes creation and modification of triggers based on customer requirements, as well as internal mail and SMS configurations. Well-versed in GSMA Monitoring Solution. Self-motivated individual with strong interpersonal, analytical, and logical problem-solving skills, excelling both independently and as part of a team.
Overview
17
17
years of professional experience
Work History
AVP(Assistant Vice President)
DBS Bank Ltd.
09.2019 - Current
- Working as SRE Engineer at DBS Singapore.
- Working on Appdynamics (APM Monitoring tool) to enable and monitor observability and Performance.
- Managing tools and part of COE Observability Team.
- Preparing Process documents along with supporting for APM Monitoring.
- Working on ELK Stack, Grafana to create index and view dashboards.
- Automation using perl and shell Scripting.
- Experience working with python scripts.
- Trained NOC, Application Teams users on AppDynamics usage.
- Documentation on administration, configurations, customization, installation.
- Self-motivated with Inter-personal, analytical and logical problem solving skills and ability to perform independently and as part of a team.
- Successfully managed change within the organization, ensuring smooth transitions during periods of restructuring or process improvements.
- Streamlined communication channels between departments, facilitating better collaboration on projects across the organization.
Sr. System Engineer
NTT Data Pte Ltd.
11.2017 - 09.2019
- Specialized in delivering end to end implementation on Tivoli Netcool suite of products (Netcool Omnibus, Netcool Impact, TBSM, ITM, Ichamp, Webgui,) and Zabbix.
- Involved in project management and implementation of Tivoli Netcool products to carry out project management task as well as implementations tasks.
- Installing Netcool Components on distributed servers, integrating them together to provide highly scalable ENMS.
- Installation and Configuration of Complete Zabbix Components.
- Creation and modification of triggers as per customer requirement and internal mail and sms configurations.
- Mentored junior engineers, fostering a culture of continuous learning and professional growth within the team.
- Established monitoring procedures to track system performance metrics and identify areas requiring optimization or improvement urgently.
Sr.System Engineer
Bhavyam Infotech Pte. Ltd.
05.2013 - 06.2017
- Improved system stability by performing regular audits, updating software patches, and addressing vulnerabilities promptly.
- Worked on IBM Tivoli Monitoring to set up Monitoring standard handling Banking Infra Monitoring
- Technical Team leader role in Migration of ITM to Zabbix.
- Established monitoring procedures to track system performance metrics and identify areas requiring optimization or improvement urgently.
- Increased system efficiency by implementing innovative engineering solutions and streamlining processes.
- Developed and maintained comprehensive documentation for all systems, ensuring easy reference for future maintenance and troubleshooting tasks.
Sr. System Engineer
i3 Software Pvt. Ltd.
05.2012 - 03.2013
- Performed on-site installation and configuration of IBM Tivoli tools including Netcool/OMNIbus, Impact, ITM, and TBSM at client locations, ensuring seamless integration with existing environments.
- Created comprehensive post-installation documentation detailing configuration steps, architecture, and operational guidelines to support client IT teams.
- Delivered hands-on training sessions to client personnel, enabling effective utilization and administration of the deployed Tivoli monitoring solutions.
Tivoli Administrator
IBM India Pvt. Ltd.
10.2010 - 02.2012
- Provided ongoing support and maintenance for IBM Tivoli suite (Netcool/OMNIbus, Impact, ITM, TBSM) across multiple client environments, ensuring high availability and performance.
- Executed regular Business-As-Usual (BAU) tasks such as event monitoring, system health checks, incident resolution, and performance tuning.
- Led the end-to-end setup and configuration of Tivoli monitoring tools, including integration with third-party systems and customization based on client requirements.
Specialization Sr. Infrastructure
Mphasis – An HP Co.
08.2008 - 10.2010
- Acted as a TechOps point of contact to monitor and triage incidents, ensuring prompt escalation and coordination with cross-functional teams to drive swift issue resolution.
- Maintained detailed operational documentation, SOPs, and knowledge base articles to support consistent incident handling and smoother transitions.
- Played a key role in the successful project transformation from Wipro to Mphasis by leading knowledge transfer sessions, mentoring new team members, and ensuring continuity across monitoring tools.
- Provided expertise on HP OpenView for event correlation, performance monitoring, and alert management, contributing to improved infrastructure visibility.
Education
Bachelors of Engineering -
Shree Hanuman Vyayam Prasarak Mandal' College of Engineering
01.2008
Skills
- Experience with AppDynamics monitoring
- Skilled in Perl development
- Shell scripting proficiency
- Proficient in Python
- Kibana visualization expertise
- Experienced with ElasticSearch
- Grafana dashboard creation
- IBM Tivoli Monitoring expertise
- Zabbix monitoring expertise
- ITCAM for real-time tracking
- Netcool Omnibus expertise
- Expertise in Netcool Impact
- Unix command line proficiency
Hobbies and Interests
- Swimming
- Badminton
- Cricket
Timeline
AVP(Assistant Vice President)
DBS Bank Ltd.
09.2019 - Current
Sr. System Engineer
NTT Data Pte Ltd.
11.2017 - 09.2019
Sr.System Engineer
Bhavyam Infotech Pte. Ltd.
05.2013 - 06.2017
Sr. System Engineer
i3 Software Pvt. Ltd.
05.2012 - 03.2013
Tivoli Administrator
IBM India Pvt. Ltd.
10.2010 - 02.2012
Specialization Sr. Infrastructure
Mphasis – An HP Co.
08.2008 - 10.2010
Bachelors of Engineering -
Shree Hanuman Vyayam Prasarak Mandal' College of Engineering
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