Aung Thu Rein Myint
Singapore,Singapore
Summary
Focused technical advisor equipped with technical knowledge and experience to handle range of machine problems. Dependable in completing new installations and commissioning, maintenance and repair work. Keeps impeccable documentation of repair actions and expertly uses LIEBHERR diagnostic software and applications.
Overview
23
23
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work History
Technical Advisor
Liebherr Singapore Pte ltd
Singapore, Singapore
06.2015 - Current
- Enhanced operational effectiveness with troubleshooting and problem resolution for machine breakdowns.
- Provided expert advice to clients, resulting in improved machines' productivity.
- Created detailed technical reports for effective communication with factories for warranty process to get 100% reimbursement.
- Managed on-site installations and commissioning, ensuring timely delivery and setup of equipment.
- Served as primary point of contact for machine end users and dealer aftersales service departments regarding technical support needs, spare parts recommendation and factories' service information.
- Scheduled preventive and periodic maintenance checks and services for customers' machine fleet.
- Provided technical support for machine systems and applications to resolve issues.
- Prepared and submitted warranty claims to factories.
- Completed urgent repairs to minimize downtime in operations.
Service Engineer
Liebherr Singapore Pte ltd
Singapore, Singapore
06.2008 - 06.2015
- Achieved optimal equipment performance by performing regular maintenance tasks.
- Conducted safety inspections for risk mitigation on field equipment.
- Reduced downtime with prompt and efficient repairs of malfunctioning machinery.
- Tailored technical solutions to improve overall machine efficiency.
- Ensured customer satisfaction through professional and timely service delivery within same day.
- Maintained detailed records of all repairs works for future reference and analysis.
- Kept up to date with latest machine developments through continuous learning and professional development.
Field Service Technician
UMW Engineering Services Co. Ltd. (KOMATSU)
Yangon, Myanmar
04.2001 - 06.2007
- Responded swiftly to emergency calls, minimizing disruption to client operations.
- Optimized machine performance with adaptation of advanced troubleshooting techniques.
- Performed installation and commissioning of new machines.
- Supported spare parts team to get optimum inventory level.
- Carried out preventive and periodic maintenance tasks as scheduled.
Education
Bachelor of Engineering - Mechanical
Yangon Institute of Technology
Yangon/ Myanmar 09.1993 - 02.2001
Skills
- Technical troubleshooting
- SCULi, LiDIA, LiDIAG, LinDiag, LiOS, LiDAT, My Liebherr, LiDOS 2
- Customer service orientation
- Product knowledge
- LWT, LFR, LHB, LBH and LMB products (up to 6 series bulldozers, generation 8 excavators and material handlers both wheeled and track types, wheel loaders, electric drive material handlers, etc)
- Warranty process (LiWM)
- Technical trainings (TELL)
- Capable both teamwork and individually
Languages
English
Fluent
Certification
- Certificate III in Mobile Plant technology (Mobile Plant Equipment)/
Trade Skills Australia, Australia.
- Certificates in various technical trainings/ LWT, LFR, LHB, LBH and LMB.
- Certificate and license for forklift operating/ THT Academy Pte Ltd, Singapore.
- Certificate and license for boom lift operating/ THT Academy Pte Ltd, Singapore.
- Certificate and license for perform work at height/ THT Academy Pte Ltd, Singapore.
Timeline
Technical Advisor
Liebherr Singapore Pte ltd
06.2015 - Current
Service Engineer
Liebherr Singapore Pte ltd
06.2008 - 06.2015
Field Service Technician
UMW Engineering Services Co. Ltd. (KOMATSU)
04.2001 - 06.2007
Bachelor of Engineering - Mechanical
Yangon Institute of Technology
09.1993 - 02.2001
- Certificate III in Mobile Plant technology (Mobile Plant Equipment)/
Trade Skills Australia, Australia.
- Certificates in various technical trainings/ LWT, LFR, LHB, LBH and LMB.
- Certificate and license for forklift operating/ THT Academy Pte Ltd, Singapore.
- Certificate and license for boom lift operating/ THT Academy Pte Ltd, Singapore.
- Certificate and license for perform work at height/ THT Academy Pte Ltd, Singapore.
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