AUGUSTINE YEO
Choa Chu Kang
Summary
I may be a N level student, however I have been in Sale roles for over 8 years with expertise in Sales foundation regardless whether its B2B, Direct Sales, Telesales or B2C. I am also someone who is hunger for learning and a huge passion to drive further. I am also looking pursue for futher studies in future too! Great communication skill with great team management experience. Been in coaching for many different industry with proven team improvement and result.
Overview
9
9
years of professional experience
Work History
Education Consultant
Firstcom Academy
02.2024 - 08.2024
- Achieving targets consistently by utilizing persuasive communication skills and a proactive approach to potential learners on roadshow and appointment basis.
- Increased awareness about the organization''s mission by participating in community events, and engaging with potential learners.
- Promote educational courses that motivate people to achieve their learning objectives and enhance their skills, thereby improving their employment opportunities.
- Build relationship with learner to generate referrals.
Relationship Officer
Citibank Singapore
10.2021 - 04.2022
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Monitored, followed-up and escalated cases to meet customer response commitments.
- Completed daily cold calling and outreach to build sales pipeline.
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
- Built relationships with customers using strong persuasion and active listening skills.
Retail Operation Leader
Whealthfield Lohman (S) Pte Ltd
06.2020 - 04.2021
- Saved $ by implementing cost-saving initiatives that addressed long standing problems (Mainly store space rentals, which save up more then 80 percent then the usual price)
- Mentored and guided employees to foster proper completion of assigned duties.
- Developed and maintained courteous and effective working relationships within Modern Trade.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Improved operations through consistent hard work and dedication.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Coached team members in Merchandising techniques, providing feedback and encouragement toward reaching sales goals.
- Designed and implemented sales training program and documentation for promoters to reach a higher amount of Sale.
- Time to time been as promoter to create a higher sales for the team.
Leader
Appco Group Pte Ltd
01.2016 - 09.2018
- Promoted company's brand and cultivated new relationships by delivering expert presentations.
- Achieved sales metrics consistently by creating goals based on available sales data.
- Led sales team to exceed quarterly sales goals.
- Trained, coached and mentored new sales associates for maximum performance.
- Promoted brand awareness and utilized took advantage of network connections to increase brand development.
- Achieved and exceeded sales goals through dedication to identifying and pursuing new opportunities.
- Managed recruitment, training and development for highly effective sales team.
Education
N Level -
Bukit Panjang Govt High School
Skills
- Sales Process
- Communication Skills
- Coaching And Mentoring
- Direct, B2B, B2C and Telesales
- Team Management
- Client Relationship Building
- Negotiations
- Key Decision Maker
Accomplishments
- Achieved Sales Bulletin multiple times.
- Achieved the title of "OOS (Out of Stock) King" as sold off all stocks in stores nearly everytime as promoter.
- Achieved high saving for company nearing a million dollars just for rentals, etc.
Hobbies and Interests
- Strong passion for Fishing
- Great enthusiasm in Basketball
Timeline
Education Consultant
Firstcom Academy
02.2024 - 08.2024
Relationship Officer
Citibank Singapore
10.2021 - 04.2022
Retail Operation Leader
Whealthfield Lohman (S) Pte Ltd
06.2020 - 04.2021
Leader
Appco Group Pte Ltd
01.2016 - 09.2018
N Level -
Bukit Panjang Govt High School
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