Audrey Tan
Summary
Dynamic and dedicated individual with extensive experience in customer service, retail, and event management. Proficient in handling various roles from cashier and crowd control to event planning and hospitality services. Demonstrates exceptional communication, teamwork, and adaptability skills. Graduating with a degree in Leadership in Management and Marketing, with a strong background in hospitality and tourism. Skilled in using Microsoft Office and POS systems for efficient operations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Cheese Artisan
LPB Market
2021.07 - Current
- Replenishing of stocks, Attending to customers' needs and enquires, Cashier, Preparation of online orders
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Cashier
Sweetcheeks
2021.02 - 2023.05
- Assist in the making of food & latte art, Serving of customers
Cashier
Yoguru
2021.01 - 2021.08
- Swirling of yogurt
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Oblong Café
2019.06 - 2021.01
- Waitress, Dishwasher
- Worked flexible schedule and extra shifts to meet business needs.
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Remained focused, calm and professional during peak rush hours.
Crowd Control
Sheng Shiong Safety Ambassador
2020.06 - 2020.07
- Provided crowd control services for various events, ensuring the safety of attendees and maintaining a peaceful atmosphere.
- Achieved effective crowd control during peak hours through strategic placement of barricades and clear signaling to direct pedestrians around construction zones.
Crowd Control
City Cab Temperature Screener
2020.02 - 2020.04
- Provided crowd control services for various events, ensuring the safety of attendees and maintaining a peaceful atmosphere.
- Achieved effective crowd control during peak hours through strategic placement of barricades and clear signaling to direct pedestrians around construction zones.
Waitress
Suntec Conventional Centre Banquet Server
2016.12 - 2020.01
Intern as Event Planner
Singapore Yacht Events
2019.09 - 2019.12
Crowd Control
Grand Prix Formula 1
2018.09 - 2018.09
- Provided crowd control services for various events, ensuring the safety of attendees and maintaining a peaceful atmosphere.
Customer Service
Campus Party
2018.05 - 2018.05
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Completed data entry to record call notes, suggestions and questions.
- Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
Retail Assistant
Cotton on
2017.10 - 2018.02
Sales Promoter for Oppo Phone
Singtel Sales Promoter
2017.09 - 2017.10
Cashier, Retail Assistant
La Cure Gourmande
2016.10 - 2016.12
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
Education
University of Newcastle
01.2024
PSB Academy
01.2022
Institution of Technical Education (College Central)
01.2020
Deyi Secondary School
01.2017
ZhongHua Primary School
01.2012
Skills
- Microsoft Word
- Excel
- PowerPoint
- POS systems
- Exceptional communication
- Teamwork
- Adaptability
- Collaboration
- Friendly, Positive Attitude
- Problem-Solving
- Time Management
- Flexible and Adaptable
Languages
Chinese (Mandarin)
Advanced (C1)
English
Advanced (C1)
Timeline
Cheese Artisan
LPB Market
2021.07 - Current
Cashier
Sweetcheeks
2021.02 - 2023.05
Cashier
Yoguru
2021.01 - 2021.08
Crowd Control
Sheng Shiong Safety Ambassador
2020.06 - 2020.07
Crowd Control
City Cab Temperature Screener
2020.02 - 2020.04
Intern as Event Planner
Singapore Yacht Events
2019.09 - 2019.12
Cashier
Oblong Café
2019.06 - 2021.01
Crowd Control
Grand Prix Formula 1
2018.09 - 2018.09
Customer Service
Campus Party
2018.05 - 2018.05
Retail Assistant
Cotton on
2017.10 - 2018.02
Sales Promoter for Oppo Phone
Singtel Sales Promoter
2017.09 - 2017.10
Waitress
Suntec Conventional Centre Banquet Server
2016.12 - 2020.01
Cashier, Retail Assistant
La Cure Gourmande
2016.10 - 2016.12
University of Newcastle
PSB Academy
Institution of Technical Education (College Central)
Deyi Secondary School
ZhongHua Primary School