Audrey Chin Minn Yenm
Singapore
Summary
Dynamic professional with extensive experience in managing high-value client accounts and developing long-term business strategies. Expertise in relationship building and effective communication fosters strong partnerships that consistently exceed client expectations. Proven ability to leverage negotiation skills and strategic planning to drive sustained business growth and enhance client satisfaction. Committed to delivering exceptional results through innovative solutions and a client-centric approach.
Overview
26
26
years of professional experience
Work History
Senior Accounts Manager
VCOP Pte Ltd
02.2012 - Current
- Company Overview: Office system furniture and chair
- Assisted Sales Directors in the following:
- Assist in preparation of sales proposals, quotations, tenders, contracts base on project requirements
- Monitoring of upcoming and ongoing projects for tendering
- Identify sales opportunities and follow up leads
- Follow up closely on projects process throughout the whole project
- Enhanced communication between departments for more effective problem-solving and collaboration.
- Provided extensive support in sales, technical and business areas to key accounts.
- Required to interact well with all levels to ensure that projects are being carried out on schedule
- Developed long-lasting client relationships by providing exceptional customer service and support.
- Provided valuable input during product development discussions, ensuring alignment with customer needs and expectations.
Sales Executive
Jackson Global Pte Ltd
08.2011 - 01.2012
- Company Overview: Carpet and window blind
- Assisted Sales Directors in the following:
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Carry out and manage sales and marketing activities toward new and existing customers
- Execute new product introduction and demonstration upon product launch
- Coordinate with sales report and productions divisions on a daily basis to ensure a smooth and uninterrupted service rendered to all customers
- Monitor and manage accounts receivable accordingly and ensure timely payment is practiced by customers
Senior Sales Executive
O2 Plant Pte Ltd
10.2008 - 07.2011
- Company Overview: Plant and Landscape (Indoor / Outdoor)
- Assisted Sales Director in the following:
- Established long-lasting relationships with key clients through effective account management and consistent communication.
- Carry out and manage sales and marketing activities toward new and existing customers
- Develop and nurture a good and healthy business relationship with customers
- Achieve sales target figures
- Developed customized proposals that addressed specific interior designer needs, ultimately securing their commitment and loyalty.
Project & Sales Executive
Water Pearl Singapore Pte Ltd
06.2007 - 09.2008
- Company Overview: Interior Fit Out Work
- Assisted Directors in the following:
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Participated in industry trade shows (Eventech at Expo, Cityscape at Dubai) to represent company and generate valuable leads for future business growth.
- Provide administrative support such as submission of quotation, contract and invoice
- Prepare power point and conduct presentation to potential client.
- Liaison and coordination with overseas/local client in sales and projects matter.
- Responsible for managing project schedules, consulting with Project team in relation to sub-contractors and client requirements.
- Identified new market opportunities through diligent research and networking.
Admin Executive
Tedd Concept Pte Ltd
01.2004 - 01.2007
- Company Overview: Interiors Fit Out Work
- Supporting Directors and sales team in the day to day operations, which following up deliveries/ shipment, invoicing and sales coordination
- Handle general correspondence, provide quotations to potential enquire.
- Monitor project costing and finalize the profit margin for individual project.
- Prepare worker visa to Indonesia, Japan and USA
- Arrange air ticket and accommodation
- Handle simple account document (Invoice, Purchase order, Petty cash)
- Liaise with forwarder and handle export document (Performa Invoice and Packing List etc)
- Liaise with supplier for purchasing material and meet the delivery schedule
Project Secretary
Kingsmen Projects Pte Ltd
01.2002 - 01.2004
- Company Overview: Interiors Fit Out Work
- Assisted the Director, Project Manager and Project Executive in the following :
- Handle general correspondence, provide quotations to potential enquire.
- Prepare minutes of meeting
- Prepare billing and progress claim for the individual project.
- Arrange shipment document (Air Freight and Sea Freight)
- Liaise with supplier for ordering material and meet the delivery schedule
Junior Secretary
Mark Grow Engineering Pte Ltd
01.2000 - 01.2001
- Company Overview: Fire Protection System
- Assisted the General Manager, Project Engineers and Maintenance Manager in the following:
- Handle general correspondence, provide quotations to potential enquire.
- Prepare graphs, reports and documents for the engineers.
- Arrange maintenance contracts and schedules.
- Attending to clients calls.
- Prepare monthly progress claim.
Education
Degree - Business Management
University of Sunderland
01.2010
Advance Diploma - Business & Marketing
Auston School
06.2005
Diploma - Business
Chartwell Business School
12.2003
Private Secretary Diploma - undefined
Systematic Secretarial School
03.2000
SPM / O level - undefined
SM. St. Joseph School
01.1999
Skills
- Strategic business development
- Effective schedule coordination
- Strong negotiation abilities
- Trained in leadership management
- Skilled in contract negotiation
Personal Particulars
Spoken and written – English, Mandarin and Malays
Personal Particulars
- Name: Audrey Chin Minn Yenm
- Date Of Birth: 21 August 1979
- Age: 46
- Nationality: Malaysian
- Residential Status: Singapore Permanent Resident
- Race: Chinese
- Marital Status: Married
- Address: Blk 19 Yishun Street 51, #07-37 Singapore 767975
- Telephone No.: 9337 6163
Section name
Expected salary: S$5,300.00 + Transport $1,000.00
Timeline
Senior Accounts Manager
VCOP Pte Ltd
02.2012 - Current
Sales Executive
Jackson Global Pte Ltd
08.2011 - 01.2012
Senior Sales Executive
O2 Plant Pte Ltd
10.2008 - 07.2011
Project & Sales Executive
Water Pearl Singapore Pte Ltd
06.2007 - 09.2008
Admin Executive
Tedd Concept Pte Ltd
01.2004 - 01.2007
Project Secretary
Kingsmen Projects Pte Ltd
01.2002 - 01.2004
Junior Secretary
Mark Grow Engineering Pte Ltd
01.2000 - 01.2001
Advance Diploma - Business & Marketing
Auston School
Diploma - Business
Chartwell Business School
Private Secretary Diploma - undefined
Systematic Secretarial School
SPM / O level - undefined
SM. St. Joseph School
Degree - Business Management
University of Sunderland
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