Atiqah Shawal
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Senior Retail Assistant
Cotton On Group
05.2022 - Current
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Mentored new employees, ensuring a smooth onboarding process and fostering a positive work environment.
- Enhanced customer satisfaction by providing exceptional service and personalized assistance.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- work with POS to finalized customers purchases
- Ensured compliance with all company policies, procedures, safety regulations, resulting in an organized retail environment.
Food and Beverage Server
Rocky Master
11.2021 - 02.2022
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Promoted a safe dining environment by adhering to strict food handling guidelines and maintaining cleanliness standards throughout the establishment.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
NITEC Graduate - Chemical Process Technology
Ite College East
Singapore, Null, Singapore02.2024
N Level - Secondary Education
Woodlands Secondary School
Woodlands, Null, Singapore12.2021
Skills
- Shelving
- Work Area Inspection
- Customer Service Management
- New Store Setups
- Cash Handling and Reconciliation
- Inventory and Stocking
- Team building
- Flexible Work Schedule
- Basic Mathematics
- Relationship Building
- Multitasking and Prioritizing
- POS Terminal Operation
Languages
Malay
Advanced (C1)
English
Advanced (C1)
Timeline
Senior Retail Assistant
Cotton On Group
05.2022 - Current
Food and Beverage Server
Rocky Master
11.2021 - 02.2022
NITEC Graduate - Chemical Process Technology
Ite College East
N Level - Secondary Education
Woodlands Secondary School
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