ATIQAH ADAWIAH
Singapore
Summary
Motivated and meticulous individual with strong team-building attitude, powerful leadership skills, and excellent time management abilities. Committed to utilizing these skills to contribute towards company mission. Thrives under pressure, brings positivity and adaptability to various office technology programs. Dedicated to providing quality support for ultimate customer satisfaction. Excels in establishing and maintaining excellent communication and relationships with clients, identifying their needs and delivering effective solutions.
Professional with strong background in coordinating support services, prepared for this role. Skilled in problem-solving, communication, and customer service, ensuring seamless operations and client satisfaction. Focused on team collaboration, adaptable to changing needs, and consistently results-driven. Known for reliability and proactive approach to addressing challenges and meeting goals.
Overview
13
13
years of professional experience
Work History
Fragrance Development Support Coordinator
INTERNATIONAL FLAVOUR & FRAGRANCE, SINGAPORE
12.2017 - Current
- Fragrance Development Support Coordinator (Full-time Permanent, March 2019 - Present)
- Take care of Global customer (Unilever) & Local customer (Thailand & Australia)
- Fragrance Development Support Coordinator (Temporary Contract, December 2017 - February 2019)
- Take care of Indonesia & Internal Proactive Projects (Strategic Initiatives)
- Requesting of base/oil/fragrances from affiliates
- Attend to small meeting together with the whole project associates (local & overseas counterpart)
- Prepare appropriate in invoice for shipment to be sent out.
- Correspond emails with local and overseas affiliates
- Keep track of all shipments
- Inform affiliate regarding the AWB no.
- 5S is done regularly
REGULATORY AND PRODUCT SAFETY
GIVAUDAN SINGAPORE PTE LTD, SINGAPORE
05.2016 - 08.2017
- Halal Request
- Consolidating of raw materials and fragrances for tracking purposes
- Attend meetings and video conferencing with overseas bosses & colleagues (bimonthly)
- Correspond emails with Asia Pacific Procurement, Halal Supervisor and Quality Manager to get updated documents from suppliers
- Storage of documents in Global Intranet (OpenText) for tracking purposes
- Sit in for Singapore Site Audit Meetings
- Prepare list of ingredients use in all the fragrances that need to be submitted to Halal Authority
- Upload and post all the ingredients in Halal Authority System
- Inquiry on new materials or new supplier with corresponding documents to Halal Authority System
- Customer Relation Task
- Regulatory compliance checks:
- Check Clients’ fragrances compliance to required regulations norms in SAP and IBISystem
- Ensure submissions to Clients’ are compliant to Customer guideline as well as Internal company restrictions
RETAIL SALES ASSISTANCE
SMIGGLE, SINGAPORE
09.2015 - 01.2016
- Attend to customers
- Cashiering
- Ensure items are arranged and clean
- Replenish stocks
- 5S is done regularly
INTERN PHARMACIST & CASHIERING
UNITY, SINGAPORE
03.2015 - 07.2015
- Help out Pharmacist when needed
- Attend to customers
- Cashiering
- Ensure items are arranged neatly on the shelves and clean
- 5S is done regularly
FOOD & BEVERAGE SERVER AND CASHIERING
PIZZA HUT, SINGAPORE
03.2014 - 01.2015
- Attend to customers’ order
- Ensure customers order tally with punch-in
- Follow up with customers order- Ensure customers receive their food within the grace period
- Ensure our company standards are complied
- Ushering customer to their correct table
- Attending call in customers for reservation- Packing take away order- 5S is done regularly
- Cashiering
- Closing duties for the day such as:
- Cleanliness of the restaurant
- Ensure tables and chairs are arranged in a proper manner
- Ensure tables are arranged in running numbers
- Cleanliness of kitchen: Shutting down of machines
- Washing dishes
RETAIL SALES ASSISTANCE
ISETANN, SINGAPORE
12.2012 - 04.2013
- Attend to customers
- Cashiering
- Ensure items are arranged and clean
- Attend to customers complaint
- Sweep the floor
- Gift wrapping (Christmas period)
- 5S is done regularly
Education
BBA - Business Analytics
Singapore University of Social Science
463 Clementi Rd, Singapore 59949401-2027
Diploma - Pharmaceutical Science
Republic Polytechnic
04.2016
Primary School Leaving Examination (PSLE) - undefined
Rulang Primary School
04.2016
GCE 'N' & 'O' Level - undefined
Boon Lay Secondary School
12.2012
Skills
- Proficient in using Microsoft Office suite effectively
- Proficient in written and spoken for English and Malay
- Skilled in utilizing various SAP functionalities for operational efficiency
- Proficient in courier service (FedEx, DHL Express, DHL Global Forwarding, DG Packaging, DPEX)
- Efficient documentation practices
Timeline
Fragrance Development Support Coordinator
INTERNATIONAL FLAVOUR & FRAGRANCE, SINGAPORE
12.2017 - Current
REGULATORY AND PRODUCT SAFETY
GIVAUDAN SINGAPORE PTE LTD, SINGAPORE
05.2016 - 08.2017
RETAIL SALES ASSISTANCE
SMIGGLE, SINGAPORE
09.2015 - 01.2016
INTERN PHARMACIST & CASHIERING
UNITY, SINGAPORE
03.2015 - 07.2015
FOOD & BEVERAGE SERVER AND CASHIERING
PIZZA HUT, SINGAPORE
03.2014 - 01.2015
RETAIL SALES ASSISTANCE
ISETANN, SINGAPORE
12.2012 - 04.2013
Diploma - Pharmaceutical Science
Republic Polytechnic
Primary School Leaving Examination (PSLE) - undefined
Rulang Primary School
GCE 'N' & 'O' Level - undefined
Boon Lay Secondary School
BBA - Business Analytics
Singapore University of Social Science
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