Badminton
Aswath Krishnamoorthy
Mid-Market Team Manager
Kuala Lumpur
Summary
Dynamic Head of Business Development with over 10 years of expertise in network and cloud services, consulting, and modern IT infrastructure across diverse industries. Certified cloud professional specializing in Google Cloud Platform and cloud consulting, focused on enhancing customer engagement through innovative messaging channels and solutions. Proven track record in driving business opportunities and revenue growth for SaaS and CPaaS segments within the APAC region, supported by strong leadership, data analysis, and relationship-building skills. Committed to mentoring a team of 18 BDRs, fostering development through targeted feedback and strategic guidance to elevate performance and achieve ambitious targets.
Overview
10
10
years of professional experience
4
4
Certifications
2
2
Languages
Work History
Mid-Martket Team Manager (BDR)
Infobip
08.2022 - Current
- Fueling Business Revenue across APAC region for the Generative AI (CXOP) & CPASS segments and to support Revenue growth for Infobip APAC.
- Conducted regular territory analyses to ensure optimal resource allocation and maximum coverage of target markets.
- Drove international business expansion by establishing global distribution channels and forging strategic alliances with overseas partners.
- Coordinated with other departments to provide smooth execution of sales initiatives.
- Built strong relationships with clients by following up on previous purchases and suggesting new products.
- Skilled at working independently and collaboratively in a team environment.
- Empowering a broad range of messaging channels, tools, and solutions for advanced customer engagement and experience, authentication and security, support, and retention through APAC.
- Assisted with day-to-day operations, working efficiently and productively with all team members using Sales Force CRM.
- Delivered engaging presentations at industry events, showcasing company offerings and attracting prospective clients.
- Managed key accounts effectively, ensuring ongoing satisfaction while identifying upsell opportunities to drive additional revenue growth.
- Implemented effective CRM tools to track leads, maintain accurate customer data, and optimize the sales process.
- Developed strong client and partnership ecosystem to improved customer satisfaction and repeat business.
- Negotiated contracts with major clients, securing long-term partnerships that generated significant revenue streams.
- Analyzed market trends to identify new opportunities for business expansion and growth.
Outbound BDR Team Manager (APAC)
Webhelp
05.2021 - 08.2022
- Supported mentoring and leadership for the group of 18 BDR's covering all SMBs for Outbound APAC Team.
- Provide statistical and performance feedback and coaching on a regular basis to each team members. Administer performance reviews for skill improvement.
- Work directly with Google support teams to resolve all internal consults.
- Defined team structure, workflow, tools, and team strategies.
- Identify and implement initiatives to drive customer satisfaction, increase efficiency, and boost team productivity for small business customers.
- Conducted Business statistics, analysis on weekly and Quarterly business review with the APAC Program Manager, Vendor Manager and Group Directors.
- 1 year 4 months
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
- Led employee relations through effective communication, coaching, training, and development.
Business Development Representative - SMB
Google
01.2018 - 05.2021
- I help to collaborate with Google Solution Architect, providing input on current collateral materials and ideas on how to improve them to maximize Google Cloud Platform.
- Key skills: Leadership skills, provide clear data analysis and actionable insights, dashboards for projects (Salesforce), measuring and monitoring performances, CXO meetings, and building relationships using CRM tool and MS Excel/ Google Sheet
- 3 years 5 months
- Used SalesForce to handle current portfolio and prospective leads.
- Conducted market research to identify new business opportunities and target areas for expansion.
Presales Manager
DATAPRO TECHNOLOGIES (M) SDN BHD
09.2016 - 12.2017
- Managing organizational sales and providing Technical support by developing a business plan that covers sales, revenue and expense controls.
- Meeting planned sales goals.
- Setting individual sales targets with the sales team.
- Tracking sales goals and reporting results as necessary.
- Key achievements : Successfully acquired key projects from the education, government and local companies in Malaysia by using Cloud VDI solutions, Anti virus, IAM (Internet Access Management), Firewall from :-
- Government: National Sports Council of Malaysia, National Space Agency of Malaysia, JKR Malaysia (Road Transport Department of Malaysia), & National Institute of Public Administration of Malaysia
- Assisted in closing deals by presenting compelling business cases and demonstrating the value of products to prospective clients.
Presales Engineer
DATAPRO TECHNOLOGIES (M) SDN BHD
01.2016 - 09.2016
- Performed competitive analysis (Product/Price/Specifications Comparisons)
- Providing pre-sales technical assistance, product presentations, sales support and negotiations, and Proof of Concept (POC).
- Organized and participated industry trade shows, exhibitions, seminars and training sessions to promote the current company products and services.
- 9 months
Education
High School Diploma -
University of Binary College
Kuala Lumpur 04.2001 -
Skills
- Sales Operations
- Teamwork and collaboration
- People management
- Complex Problem-solving
- Account management
- Client communication
- Leadership
- SalesForce CRM and Analytics
- Analytical skills
- Performance coaching
- Stakeholder management
Websites
Certification
John Barrows Sales Training
Interests
Camping
Postal Painting
Timeline
Mid-Martket Team Manager (BDR)
Infobip
08.2022 - Current
Outbound BDR Team Manager (APAC)
Webhelp
05.2021 - 08.2022
Business Development Representative - SMB
Google
01.2018 - 05.2021
Presales Manager
DATAPRO TECHNOLOGIES (M) SDN BHD
09.2016 - 12.2017
Presales Engineer
DATAPRO TECHNOLOGIES (M) SDN BHD
01.2016 - 09.2016
High School Diploma -
University of Binary College
04.2001 -