Asthalakshmi Jaya NANTHINI
Summary
To further expand my knowledge about Healthcare settings. A passionate, self-motivated, hardworking and energetic student who is willing to put her heart and soul by applying the skills and knowledge I have learnt in the various industries such as healthcare and teaching. A hardworking and passionate job seeker with strong organizational skills eager to secure entry-level in the Patient Service Associate position. I am ready to help the team achieve company goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Student Care Teacher
Commit Learning School House Pte Ltd
09.2022 - 11.2022
- Engaged with children on individual basis to build positive relationships and promote learning.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Gathered materials and resources to prepare for lessons and activities.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
- Organized and supervised large and small group activities.
PSA Intern
Tan Tock Seng Hospital
09.2020 - 01.2021
- Entered and processed patients' prescriptions into internal system.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Established and maintained patient profiles, updating organizational database with current information.
- Answered patient questions and inquiries regarding registration process and documentation.
- Answered constant flow of customer calls with minimal wait times.
- Handled customer service inquiries in person, via telephone and through email.
- Maintained confidential patient, employee and company information in compliance with company policies and regulatory requirements.
- Gathered information, assessed and fulfilled callers' needs and educated on important policies and procedures.
Admin
NRT Trading & Engineering Pte Ltd
01.2019 - 04.2019
- Ordered and maintained adequate supply of office and catering supplies.
- Answered, screened and forwarded incoming phone calls.
- Assisted with printing, copying and assembling reports.
- Maintained electronic and paper files of contracts and correspondence.
- Managed filing system, entered data and completed other clerical tasks.
Cashier
Watsons Pte Ltd
10.2016 - 12.2016
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Used POS system to enter orders, process payments and issue receipts.
Education
Diploma in Health Services Management
Republic Polytechnic
Singapore02.2021
GCE O Level
Bedok View Secondary School
Singapore10.2017
GCE N Level
Bedok View Secondary School
Singapore09.2016
PSLE
Tanjong Katong Primary School
Singapore09.2012
Skills
- Sanitation and Hygiene
- Arts and Crafts
- Well Control
- Classroom Observation
- Child Psychology Knowledge
- Student Oversight
- General Housekeeping
- Resolving Customer Issues
- Computer Billing Systems
- Cash Register Operations
- Infection Control Protocols
- Patient Safety
- Patient Information Collection
- Record Updating
- Report Preparation
- Health Screening
- POS Transactions
- Microsoft Word
- Microsoft PowerPoint
- Active Listening
- Microsoft Excel
Accomplishments
- Whiz Kid Preschool Centre Pte Ltd - Volunteer Teacher (April 2017)
- 48th Athletic Meet 2009 (12 X 60 metre run) - 1st Prize - Marymount Convent Primary School
- Lower Primary Sport's Day Running - 2nd Prize - Tanjong Katong Primary School
- Kolam Competition - 3rd Prize - Macpherson Secondary School
- Team Race - 2nd Prize - Macpherson Secondary School
- Best in Subject 2015 - Tamil Language - Bedok View Secondary School
- Edusave Good Progress Award 2020 - Improvement in academic performance & demonstrating good conduct - Republic Polytechnic
Certification
- Conversational Mandarin 2009, Bedok Commercial School Singapore
- RCY Arts Festival 2010 - Participation in Dance Category, Red Cross Association
- Guitar Elective Programme 2010 - Creative Village Educational
- Program U.P.B.E.A.T 2012 - Relationship Enrichment and Leadership Academy & Tanjong Katong Primary School
- Participation in Student Leadership Challenge 2013 - Cheers Connect International Pte Ltd
Languages
English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Malay
Advanced (C1)
Timeline
Student Care Teacher
Commit Learning School House Pte Ltd
09.2022 - 11.2022
PSA Intern
Tan Tock Seng Hospital
09.2020 - 01.2021
Admin
NRT Trading & Engineering Pte Ltd
01.2019 - 04.2019
Cashier
Watsons Pte Ltd
10.2016 - 12.2016
Diploma in Health Services Management
Republic Polytechnic
GCE O Level
Bedok View Secondary School
GCE N Level
Bedok View Secondary School
PSLE
Tanjong Katong Primary School
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