Performed monthly reconciliation of open purchasing orders.
Solved diverse supply chain problems involving numerous sources, logistics and scheduling factors.
Contacted location managers and department supervisors to assess requirements.
Authorized purchase orders and consumables through POS.
Organized receipts, purchases and documentation of finished goods, packaging, materials and ingredients.
Purchased new products and oversaw inventory stocking and availability.
Worked with clients to resolve claim issues quickly and efficiently.
Coordinated paperwork, updated spreadsheets and maintained permanent records.
Wrote standard operating procedures for department.
Store Manager
Jeewa Ltd
Singapore
1998 - 2012
Developed new store location from ground up by hiring and training efficient team.
Completed all point of sale opening and closing procedures, including counting contents of cash register.
Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
Maintained proper product levels and inventory controls for [Type] merchandise and organized backroom to facilitate effective ordering and stock rotation.
Managed inventory control, cash control and store opening and closing procedures.
Recruited, interviewed and hired staff members who brought talent, enthusiasm and experience.
Approved regular payroll submissions for 10 employees.
Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
Reconciled daily sales transactions to balance and log day-to-day revenue with POS.
Human Resources Executive
Jeewa Ltd
Singapore
1998 - 2012
Developed succession plans and promotion paths for all staff.
Devised hiring and recruitment policies employee company.
Wrote employee manual to cover company policies, disciplinary procedures, code of conduct and benefits information.
Coordinated work activities for HR managers, specialists and recruiting agents.
Interviewed potential hires, negotiated salaries and benefits, and performed reference checks.
Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.
Directed hiring and onboarding programs for new employees.
Monitored and handled all employee claims, including performance-based and harassment incidents.
Managed other HR staff and oversaw completion of tasks and initiatives.
Accounts Assistant
JEEWA LTD
SINGAPORE
1998 - 2012
Applied mathematical abilities on daily basis to calculate and check figures in all areas of accounting systems.
Organized budget documentation and tracked expenses to maintain tight business controls.
Maintained clean and organized files by keeping accounts payable records up-to-date.
Processed payments and documents such as invoices, journal vouchers, employee reimbursements and statements.
Prepared itemized statements, bills or invoices and recorded amounts due for items purchased or services rendered.
Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.
Reviewed figures, postings and documents for correct entry, completeness and accuracy.
Completed weekly check runs and maintained accounting ledgers by verifying and posting account transactions into accounting system.
Communicated regularly with customers regarding account questions and issues.
Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
Supervised daily bookkeeping operations with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
Achieved balance by promptly reviewing company purchase documents and receipts.
Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
Monitored status of accounts receivable and payable to facilitate prompt processing.
Financial and Banking Consultant
Standard Chartered Bank
Singapore
1996 - 1998
Followed-up on loan exceptions to achieve timely clearings.
Coordinated with various divisions and departments in servicing of routine banking transactions.
Acquired collateral documents to be utilized as security on loans in accordance with banking policies.
Contacted prospective clients to generate new loans, deposits and business to achieve company production goals.
Worked with customers to procure updated financial information on continuous basis.
Evaluated risk and demand deposit balances of each account to properly price loans to meet profitability standards.
Extended and sustained relationships with customers to maintain and grow business.
Performed loan servicing functions to check compliance with applicable terms and conditions.
Developed customized solutions of deposit, lending and other products for small business customers.
Balanced teller drawers and ATM cash.
Evaluated client financial positions and identified most appropriate banking products.
Opened, closed and updated accounts for customers.
Produced and executed loan packages.
Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue.
Provided advice on different bank products and financial options.
Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
Prospected for new business through networking, community outreach and customer referral generation.