Proven leader in hospitality management, notably with 1-Group, adept at driving sales growth and operational efficiency. Excelled in labor and cost control, and fostered team unity through effective hiring and training. My critical thinking and problem-solving abilities have delivered profitability and an inclusive, high-performance work culture. Spearheaded innovative marketing strategies, enhancing customer engagement. Achieved significant improvements in service quality and financial performance.
Food & Beverage Productivity and Revenue Management - Temasek Polytechnic