Ashwin Gangappa

To earn a strategic position in an organization of repute, where not only my expertise could be utilized to greater strengths, but also broaden the horizons of my skills with challenging opportunities.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

A technical lead with more than 15 years of exemplary experience in core Exchange (On-prem and online) and Collaborated technologies with technical expertise in implementation, operations and support functions of mission-critical business solutions.

Scripting repetitive tasks to useful PowerShell scripts reducing hours of man efforts. Experience in providing excellent customer / End user Support. Handling customer escalations and high priority calls and driving them to closure within the stipulated SLAs. Engaging vendor calls for issues for all technologies supported. Managing end to end project executions. strong in ITIL Process like – Incident Management, change Management and Problem Management

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

• Microsoft Certified Exchange Administrator in Exchange 2003 server
• Microsoft 365 Fundamentals – MS 900
• Microsoft 365 Certified: Teams Administrator Associate – MS 700

• Date of Birth: 01/28/85
• Nationality: Indian
• Marital Status: Married
• Visa Status: Singapore Work Permit (Employment Pass)