

Administrative and operations professional with experience in site coordination, visitor and contractor management, documentation, incident reporting, and stakeholder communication. Proven ability to manage front-desk functions, monitor operational systems, and support supervisory responsibilities. Seeking an administrative, office, or customer service role to apply strong organizational and people-handling skills.
• Managed access control procedures for staff, visitors, and contractors
• Registered visitors and contractors and maintained accurate entry records
• Verified contractor passes, visitor passes, and vehicle access permissions
• Monitored CCTV systems to ensure site safety and operational compliance
• Conducted routine site patrols to ensure facilities were in good order
• Took over supervisory duties during supervisor absence, including coordination and decision-making
• Prepared daily occurrence reports and detailed incident reports when required
• Handled on-site issues professionally and escalated matters to management when necessary
• Liaised with contractors, visitors, and internal stakeholders to ensure smooth operations
• Ensured compliance with company policies, site regulations, and safety procedures
• Rotated deployment hourly between main gate, security counter, and rear gate according to operational requirements
• Managed access control for teachers, parents, students, visitors, vendors, and contractors
• Verified staff, student, parent, and visitor passes before granting entry
• Registered vendors, deliveries, visitors, and contractors, ensuring permits and appointments were valid
• Controlled entry for large vehicles and school buses, including recording arrival and departure times
• Coordinated bus and vehicle movement via walkie-talkie communication with the Fire Command Centre (FCC)
• Ensured children were not released from school premises without authorized guardians
• Conducted regular patrols to ensure campus safety and compliance with school regulations
• Monitored and responded to fire alarms and emergency situations according to procedures
• Trained in CPR and basic emergency response to support student and staff safety
• Escalated incidents and unusual activities to supervisors and management promptly
• Maintained accurate records of access, deliveries, incidents, and vehicle movement.