Ashraf Osman
Summary
Detail oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Information and Communications Technology Technician
SCDF
04.2020 - 04.2022
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting info-comm operations or customer satisfaction.
- Managed day-to-day operations of info-comm equipment to keep everything running smoothly.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in loaning and collecting info-comm stocks.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Diagnosed and troubleshot hardware, software and network issues.
- Installed and configured operating systems and applications.
Education
Nitec - Cloud Computing
ITE College West
1 Choa Chu Kang Grove, Singapore 68823612.2018
Skills
- Attention to Detail
- MS Office
- Flexible and Adaptable
- Dependable and Responsible
- Data Entry
- Good Telephone Etiquette
Timeline
Information and Communications Technology Technician
SCDF
04.2020 - 04.2022
Nitec - Cloud Computing
ITE College West
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