Ashley Ho
Summary
Focused experienced in overseeing social media marketing for growing organizations. Accomplished in improving lead prospecting, customer acquisition and brand awareness. Offers top skills in planning and project management. Motivated sales professional offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent performance against target sales goals and customer service expectations.
Overview
9
9
years of professional experience
Work History
Social Media Content Creator
Self Employed Web
01.2021 - Current
- Enhanced brand awareness by creating engaging and shareable social media content.
- Collaborated with influencers to create sponsored content, expanding brand exposure and attracting new followers.
- Managed social media accounts, ensuring timely responses to comments and messages from the community.
- Promoted and marketed works through social media platforms.
- Collaborated with illustrators and photographers to enhance content.
Used Car Sales Associate
AutoArt
11.2022 - 05.2023
- Increased customer satisfaction by providing exceptional service and maintaining a deep knowledge of used car inventory.
- Boosted sales through effective negotiation skills and personalized recommendations based on customer needs.
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Conducted thorough vehicle inspections to ensure quality and safety standards were met before showcasing cars for sale.
Personal Assistant
Solutions Consultancy Pte Ltd
01.2021 - 06.2021
- Displayed absolute discretion at handling confidential information.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Bar Attendant
Tap Craft Beer
04.2020 - 11.2020
- Maintained neat, clean and professional appearance to meet business dress code policy.
- Acknowledged guests even when busy and anticipated and responded to guest needs.
- Maintained knowledge of menu items, liquor brands, beers and non-alcoholic selections to enhance customer experience and expedite service.
- Adhered to alcohol policies and procedures and complied with local and state laws.
Sales Associate
On & On Diners
01.2020 - 04.2020
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Human Resources Manager
J&E Logistics & Transportation
11.2017 - 01.2019
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
- Organized and led staff orientation programs and training to promote collaboration.
- Motivated employees through special events, incentive programs and constructive feedback.
Administrator
Zalora Singapore
03.2015 - 01.2016
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
- Computerized office activities, maintained customer communications and tracked records through delivery.
- Entered and maintained departmental records in company database.
- Collected, validated and distributed information to employees.
Education
Social Media Marketing -
Osmium Pte Ltd
Sin Ming Lane Midview03.2021
Social Media Marketing -
Osmium Pte Ld
Sin Ming Lane Midview03.2021
Business Development -
Osmium Pte Ltd
Sin Ming Lane Midview03.2021
O Levels -
Kaplan Higher Education Institute
Wilkie Edge10.2018
N Levels -
Hong Kah Secondary School
Jurong West11.2015
Skills
- Human Resources Management (HRM)
- Advanced interpersonal skills
- Social media savvy
- Commitment to quality and service
- Administrative support
- Marketing analytics
- Business Development
- Social Media Management
- Content and digital asset management
- Customer Service
- Incoming Shipments Review
- Detail-Oriented
- Brand Marketing
Languages
English
Advanced (C1)
Chinese (Mandarin)
Upper intermediate (B2)
Timeline
Used Car Sales Associate
AutoArt
11.2022 - 05.2023
Social Media Content Creator
Self Employed Web
01.2021 - Current
Personal Assistant
Solutions Consultancy Pte Ltd
01.2021 - 06.2021
Bar Attendant
Tap Craft Beer
04.2020 - 11.2020
Sales Associate
On & On Diners
01.2020 - 04.2020
Human Resources Manager
J&E Logistics & Transportation
11.2017 - 01.2019
Administrator
Zalora Singapore
03.2015 - 01.2016
Social Media Marketing -
Osmium Pte Ltd
Social Media Marketing -
Osmium Pte Ld
Business Development -
Osmium Pte Ltd
O Levels -
Kaplan Higher Education Institute
N Levels -
Hong Kah Secondary School
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