Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ashley Choi

Ashley Choi

Singapore

Summary

Strategic and result oriented consultant with experiences in banking and payment industry. Outstanding organizational, time management, client consulting service and problem-solving skills. Delivering complex project and providing payment solutions to key client and increased revenue from enabling digital payment, commercial payment. Offering exceptional interpersonal skills to seek a position that offers professional challenges in payment industry.

Overview

9
9
years of professional experience

Work History

Service Experience Consultant, CS CMS

Visa Inc.
11.2023 - Current
  • Developed innovative strategies for clients, resulting in increased revenue and business growth for commercial side.
  • Streamlined internal processes to enhance efficiency and improve overall project outcomes of piloting new projects that hasn't implemented before in the market.
  • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for corporate clients.
  • Lead initiatives including changes to existing product, Implementation of new features and new payment solution releases under commercial and money movement solutions.
  • Providing consulting related to new delivery and support of an effective solution approach and influence prioritization and product roadmap.

Service Delivery Manager, CS SD&PMO

Visa Inc.
11.2020 - Current
  • Lead the project management to enabling digital payment such as Apple, Google, Samsung pay including banking app working with visa key client, issuers and processors in AP region.
  • Provide digital payment solution to Visa key clients including JSON API integration for 3rd party wallets till commercial launch.
  • Prepare and maintain detailed project plan, status reports and issues logs to manage non-routine, complex processing and change request as well as short term tactical and strategic client's initiatives.
  • Build strong and positive working relationship with clients and internal stake holders to deliver excellent quality of projects without issues.
  • Track record of new feature and new requirement for market launch.
  • Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs internally.

System Analyst, CIB

BNP Paribas
03.2017 - 09.2020
  • Functional support for treasury e-banking corporate product - Cash management, Supply Chain, Trade Finance.
  • Coordinate with different stakeholders and global team in understanding user experience, impact analysis, enhancement of e-banking cash management product.
  • Client on-boarding, integration with banking automation system.
  • Validate changes by testing product in EAT environment.
  • Extract data and analyze statistic for reporting purpose within AP region.
  • Facilitate in application work /ow and system enhancement to address for client's needs.
  • Enhanced user experience through the implementation of interface updates and usability improvements.

Associate

Industrial bank of Korea
02.2016 - 08.2016
  • Review all kinds of Import letters of credit, standby letters of credit.
  • Validation of import and export LDC and preparation for the payment in relation to negotiation and financing.
  • Handling variety fees including corresponding bank fees, cancellation of letter of credit, amending letter of credit conditions.
  • Report daily and monthly profits from trade finance department.
  • Developed key client relationships through timely and thorough follow-up on inquiries and concerns.

Account officer

Hana Tour Hong Kong co., LTD
11.2014 - 02.2016
  • Handling Financial Statement and Income Statement, all reports to headquarter in Seoul
  • Processed all account receivable and account payable and covering ledger accounts
  • Assist and monitor expenditures throughout the year, making budget revisions and evaluating financial planning reports.
  • Work directly for independent accountants and supervises annual audit to examine all financial statements and data.
  • Ensured all documents provide detail of business transactions and accounting data recorded correctly.

Education

Bachelor - Business Administration, Law

Kwangwoon University
Seoul, South Korea
08.2014

Skills

  • Certified scrum master
  • PMP course
  • Agile Project Management
  • API integration
  • Client Service
  • Digital payment solutions
  • JIRA, Confluence, ServiceNow, oneCRM, Microsoft Dynamics
  • Six Sigma, Green belt

Languages

English
Bilingual or Proficient (C2)
Korean
Bilingual or Proficient (C2)
Mandarin
Elementary (A2)
French
Beginner (A1)

Timeline

Service Experience Consultant, CS CMS

Visa Inc.
11.2023 - Current

Service Delivery Manager, CS SD&PMO

Visa Inc.
11.2020 - Current

System Analyst, CIB

BNP Paribas
03.2017 - 09.2020

Associate

Industrial bank of Korea
02.2016 - 08.2016

Account officer

Hana Tour Hong Kong co., LTD
11.2014 - 02.2016

Bachelor - Business Administration, Law

Kwangwoon University

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Ashley Choi