Open To Work
Ashish Kumar Dixit
Bangalore
Work Preference
Summary
Senior Engineer with over 10 years of experience in DevOps and cloud operations, specializing in AWS and Kubernetes. Successfully executed product upgrades and deployments with minimal downtime, while enhancing application performance through effective issue resolution and monitoring using Grafana and AppDynamics.
Overview
11
11
years of professional experience
Work History
Senior Engineer
FICO India
06.2018 - Current
- Managed AWS and Kubernetes application environments across development, QA, pre-production, and production stages.
- Executed product upgrades and production deployments with minimal downtime through meticulous planning.
- Implemented blue-green deployment strategy to facilitate seamless updates for customer-facing applications.
- Resolved Java REST API issues and infrastructure problems, enhancing application performance and reliability.
- Monitored application health using Grafana, AppDynamics, and Splunk for effective alert analysis and issue triage.
- Provided 24x7 DevOps and application production support for enterprise customers, addressing on-call issues and service requests.
- Developed runbooks, deployment guides, SOPs, and support documentation to streamline operations.
- Supported patching efforts to meet production security requirements.
Software Engineer
Baxter India Healthcare
03.2016 - 05.2018
- Built and maintained CI/CD pipelines using Jenkins, Maven, and Ansible for application delivery.
- Worked with Docker and Kubernetes for deployment and support of containerized applications.
- Managed AWS-hosted application environments, led Tomcat deployments, and resolved release issues.
- Delivered production and on-call support for application and infrastructure issues across multiple environments.
- Utilized AppDynamics for application monitoring, diagnosing problems, and analyzing performance.
Software Engineer
Magna InfoTech
06.2015 - 03.2016
- Maintained production, pre-production, and testing environments for enterprise applications to ensure reliability.
- Coordinated real-time troubleshooting of issues, customer escalations, and release support to enhance service delivery.
- Collaborated with development and QA teams during deployments and incident resolutions to streamline processes.
Education
MCA -
U.P. Technical University
LucknowSkills
- AWS services management
- EC2 and VPC configuration
- S3 and IAM administration
- Container orchestration
- Load balancing and auto scaling
- Blue-green deployment
- Zero-downtime releases
- Deployment automation
- Grafana AppDynamics monitoring
- Log analysis
- Root cause analysis (RCA)
- Runbook creation
- Documentation best practices
- Agile project management
- ServiceNow expertise
- Linux system administration
- Customer infrastructure support
- Linux system administration
Target Roles
- Senior Production Support Engineer
- Senior DevOps Engineer
- Cloud Support Engineer
- Platform Support / Site Reliability roles
Recognition
SPOT Award – FICO
Core Skills
AWS (EC2, VPC, ELB, Auto Scaling, S3, IAM, Route 53), customer infrastructure support, Docker, Kubernetes, blue-green deployment, zero-downtime release support, Grafana, AppDynamics, Splunk, Prometheus basics, MySQL administration, upgrades, troubleshooting, SQL queries, Oracle basics, Jenkins, Maven, deployment automation, release planning, Java REST API support, incident management, customer issue handling, RCA, runbooks, SOPs, certificate renewals, vulnerability remediation, patch coordination, production documentation, maintenance planning, ServiceNow, BMC Remedy, Linux, Claude Agent, infra setup with blue-green deployment
Timeline
Senior Engineer
FICO India
06.2018 - Current
Software Engineer
Baxter India Healthcare
03.2016 - 05.2018
Software Engineer
Magna InfoTech
06.2015 - 03.2016
MCA -
U.P. Technical University