Asha Sherine Kolandai
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Breathe Pilates Receptionist
Breathe Pilates Studio
07.2023 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained well-organized reception area with updated materials, contributing to welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Resolved customer problems and complaints.
Shopee Business Owner
Shopee
01.2019 - Current
- Source out affordable products to sell
- Negotiate with sellers to obtain cheaper prices
- Package products to be shipped to customers
- Swiftly answer queries potential buyers may have
Barista
Coffee Bean & Tea Leaf
01.2022 - 05.2022
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Effectively engaged and assisted a diverse clientele comprising individuals from various global backgrounds, including those with limited proficiency in English, during my tenure at the airport outlet.
Cruise Check-In Registration
IDG
01.2020 - 01.2020
- Conversing with people from different countries
- Streamlined check-in procedures for improved accuracy and reduced wait times.
- Enhanced customer satisfaction by efficiently handling check-in processes and addressing concerns.
Education
BBA - Business Administration
Singapore Management University
Singapore, Null, Singapore04.2026
A-Level, Singapore -
Tampines Meridian Junior College
Singapore, Null, Singapore11.2021
O-Level, Singapore -
Saint Anthony's Cannosian Secondary School
Singapore11.2019
Skills
- Technical Support
- Scheduling
- Adaptability
- Project Coordination
- Problem Solving
- Data Entry
- Time Management
- Organization Skills
- Office Administration
- Customer/Client Relations
- Interpersonal Skills
- Microsoft Office Proficiency
Languages
English
Bilingual or Proficient (C2)
Malay
Upper intermediate (B2)
Timeline
Breathe Pilates Receptionist
Breathe Pilates Studio
07.2023 - Current
Barista
Coffee Bean & Tea Leaf
01.2022 - 05.2022
Cruise Check-In Registration
IDG
01.2020 - 01.2020
Shopee Business Owner
Shopee
01.2019 - Current
BBA - Business Administration
Singapore Management University
A-Level, Singapore -
Tampines Meridian Junior College
O-Level, Singapore -
Saint Anthony's Cannosian Secondary School
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