Asante Bisi Emmanuella
Dubai
Summary
Experienced with assisting customers in selecting products and providing product information. Utilizes effective communication skills to enhance customer satisfaction and drive sales. Knowledge of inventory management and maintaining store cleanliness.
Overview
6
6
years of professional experience
Work History
Shop Assistant
Carrefour
ABU DBABI
06.2023 - 05.2025
- Guided customers in product selection and addressed inquiries to enhance overall satisfaction.
- Developed and executed efficient restocking procedures to minimize time allocated to inventory management tasks.
- Performed daily responsibilities accurately and within deadlines to meet shop requirements.
- Managed inventory levels, ensuring optimal stock availability and organization.
- Collaborated with team members to maintain store cleanliness and visual merchandising standards.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Assisted customers in locating items, ensuring a positive shopping experience.
Cashier
Shoprite
Accra, Ghana
08.2019 - 11.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash handling procedures, ensuring accuracy and security of funds.
- Maintained cleanliness and organization of checkout area to promote safety and efficiency.
- Trained new cashiers on operational procedures and customer engagement techniques.
- Collaborated with team members to streamline checkout processes during peak hours.
- Managed high-pressure situations with composure, efficiently handling long queues during peak hours and maintaining customer satisfaction.
- Assisted customers with bagging groceries, carrying items to their vehicles, and other requests as needed.
- Used POS system to enter orders, process payments and issue receipts.
Education
Achimota Senior High School
Skills
- Customer service
- Cash handling
- Product knowledge
- Inventory management
- Inventory control
- POS systems
- Product demonstration
Languages
English
Timeline
Shop Assistant
Carrefour
06.2023 - 05.2025
Cashier
Shoprite
08.2019 - 11.2022
Achimota Senior High School