As an Enterprise Sales Manager at Freshworks, I leverage close to 15 years of experience and expertise in Customer and Enterprise Experience space to help organizations realize the true value of total experience. I use technology solutions to help businesses streamline their customer experience, enterprise service delivery and IT operations, enhancing their overall efficiency and customer satisfaction.
I have a proven track record of leading and building high-performing partnerships solution engineering sales teams, fostering a collaborative and empowering environment, and contributing to the growth of the partnerships ecosystem and the regional revenue. I have onboarded and nurtured multiple tier-1 partners, distributors, and GSIs, and developed technical selling expertise of Freshworks' products across multiple geographies. I have also been actively involved in large and complex deals, establishing and maintaining executive level connections, and delivering accurate product and value positioning. I have received multiple awards and honors for my sales performance and leadership skills.
My passion lies in leveraging technology solutions to drive operational excellence and measurable results for my customers.
- Responsible for technical sales of PTC's product portfolio that includes Product Lifecycle Management, Industrial IoT and Analytics for SMB, MM and Enterprise customers in India region
- Responsible for managing large and mid market accounts and acted as a trusted advisor to direct customers that include large OEMs in different industry verticals such as Automotive, Manufacturing, Heavy Machinery, Electronics etc., for their Digital Transformation projects through proper adoption of PTC's technologies
- Support Channel Partners at various levels including enablement needs and also helping them sell the right technology stack to their prospective and existing customers
- Support PTC's and partner's marketing events by acting as a technical SME for PTCs technologies
- Understanding business processes in areas of engineering and manufacturing and escalate to business process heads the need for process change and process improvement through the right adoption of technologies.
- Manage “Critical Success Factor” projects in the areas of Engineering, Manufacturing and Service functions
- Lead, Plan and Implement improvements in business processes by leveraging existing and latest technologies
- Lead, Plan and Implement new software relevant to areas of Engineering, Manufacturing and Service
- Interacting with technology providers in evaluation, requirements gathering, negotiating on time and cost of solution delivery and subsequently implement the solution and support
- Implement and Support TeamCenter portfolio at one of the leading Auto Manufacturer.
- Design and Development of Siemens' TeamCenter modules / applications
- Customization of Siemens' TeamCenter using ITK, JAVA programming based on customer requirements
- Integration of various CAD platforms & authoring tools, MS Office Products with Siemens' TeamCenter and legacy data migrations
- Siemens' TeamCenter implementation, support and administration
SaaS | Presales | Enterprise Sales | Solution Engineering | Consulting | CRM | Partner Management | Partner Enablement | IoT and AR Technologies | Engineering and Manufacturing Solutions | Solution Selling
Essentials of Leadership from ISB
Nationality - Indian
Date of Birth - 24th July 1985
Passport No - M3138804
Essentials of Leadership from ISB