Arun Kumar Murugan
Senior Unit Manager
Singapore ,Singapore
Summary
Conscientious Unit Manager proudly offering over 20 years of vast experience managing healthcare facilities and strong knowledge of emergency medical procedures. Substantial experience managing medical databases to schedule nursing staff. Organized, outgoing and energetic with excellent verbal and written communication skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Senior Unit Manager
Sodexo Singapore Private Limited
01.2013 - Current
- Increased employee retention by implementing effective training programs and providing regular performance feedback.
- Enhanced operational efficiency by streamlining processes, reducing redundancies, and optimizing resource allocation.
- Led a high-performing team to achieve top results in sales growth, customer satisfaction, and operational excellence.
- Managed budgets and financials for the unit, ensuring optimal cost control and profitability.
- Delivered exceptional customer service by addressing client concerns promptly and effectively, leading to increased loyalty and repeat business.
- Oversaw the implementation of new technology systems that streamlined operations while improving data accuracy.
- Analyzed market trends to identify opportunities for expansion into new markets or further penetration of existing ones.
- Optimized inventory management practices to minimize stockouts while reducing excess inventory carrying costs.
- Conducted thorough risk assessments to identify potential vulnerabilities in operations or strategy execution; developed mitigation plans accordingly.
- Demonstrated strong leadership skills, effectively managing diverse teams and overcoming challenges to achieve shared goals.
- Handled complaints from patients and families and immediately took steps for quick resolution and to prevent reoccurrence.
Pastry Chef
The Royal Caribbean Cruise Lines Pvt Ltd
12.2004 - 07.2009
- Enhanced customer satisfaction by creating visually appealing and delicious pastries.
- Implemented efficient production techniques, reducing waste and improving overall pastry quality.
- Developed new pastry recipes for seasonal menus, resulting in increased sales and positive feedback.
- Collaborated with the culinary team to create unique dessert offerings that complemented main dishes.
Commis Chef
The CARLTON HOTEL
10.1999 - 11.2004
- Enhanced culinary skills by assisting in the preparation of various dishes under the guidance of experienced chefs.
- Contributed to a well-organized and efficient kitchen by maintaining clean workstations and following sanitation guidelines.
- Supported timely service by preparing ingredients for multiple dishes simultaneously, ensuring all components were ready for plating.
- Streamlined food preparation processes with proper mise en place, reducing waste and optimizing kitchen efficiency.
- Developed strong multitasking abilities by managing multiple cooking stations during peak hours, ensuring consistent quality output.
- Demonstrated attention to detail through precise measuring and accurate execution of recipe instructions, resulting in consistently high-quality dishes.
- Participated in team meetings to discuss menu changes, staff scheduling, and other operational matters affecting the kitchen''s performance.
Education
Bachelor of Science - Tourism And Hospitality Management
Madurai Kamaraj University
Madurai- Tamilnadu- India 11.2013
Associate of Arts - Bakery And Confectionary
State Institute of Hotel Management ( FCI)
Trichirappalli04.1998
No Degree - Secondary School
Victoria Memorial Higher Secondary School
Periyakulam- Theni District- India 04.1997
Skills
- Content Strategy
- Sales Management
- Corporate Communications
- Workforce Planning
- Staff Training and Development
- Operations Management
- Key Performance Indicators
- Event Planning
- Risk Management
- Process Improvement
- Budget Management
Accomplishments
- Supervised team of 35 staff members.
- Documented and resolved the issues
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved GP through effectively helping with team
.
Certification
- Certified Food safety Management system
- Food and beverage hygiene Auditor course
- ICDL- Ms Excell
- First Aid / Basic fire fighting / Crowd management
- Basic food hygiene course
- Working with EQ- British Council
- IELTS- Overall score 5.5
- Workplace safety and health control measures
- Safety and productivity training
- GC program's
- Chemical safety training certificates
Volley ball, cycling
Surely volley ball and cycling is not a hobby for me neither my team.
I describe both of them is our life saving activities !
Timeline
Senior Unit Manager
Sodexo Singapore Private Limited
01.2013 - Current
Pastry Chef
The Royal Caribbean Cruise Lines Pvt Ltd
12.2004 - 07.2009
Commis Chef
The CARLTON HOTEL
10.1999 - 11.2004
Bachelor of Science - Tourism And Hospitality Management
Madurai Kamaraj University
Associate of Arts - Bakery And Confectionary
State Institute of Hotel Management ( FCI)
No Degree - Secondary School
Victoria Memorial Higher Secondary School
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