Summary
Overview
Work History
Education
Skills
Technical Exposure
Certification
Pega Trainer Experience
Trainings Attended
Awards
Timeline
Generic
Arun Kumar Kothapalli

Arun Kumar Kothapalli

Summary

  • Certified Pega CLSA -Design professional with 15.6+ years of experience in the IT industry with a proven track record of leading internal and external teams in delivering best-in-class work products to international clients.
  • Enabling strategic partners to support enterprises adopting Digital Transformation Solutions such as DevOps, Continuous Testing, Agile/Waterfall/Kanban development, Continuous Integration (CI), Continuous Delivery (CD), End-to-End Monitoring, and Security of Applications.
  • Lead solution design, develop, integrate, and maintain ascetically complex to extremely complex applications throughout the entire Software Development Life Cycle (SDLC).
  • Provide consultative guidance on project assignments and mentoring of resources, help set the product direction, and deliver successful and robust projects with available resources.
  • Work with the lines of business, support staff, and technology areas, to design, support, resolve, and document technical structure by evaluating existing and incorporating emerging standards and technologies to meet the business's strategic needs.
  • Experience in supporting troubled projects in Pega and guiding projects in resolving technically challenging problems for US, ANZ, and Brazilian clients.
  • Experience in enabling employees by training them in Pega PRPC, decisioning (AI, Next Best actions), and business analysis in Turkey, Indonesia, and India.
  • Good work experience in Banking, Finance, HR, Telecom, and Government sectors.
  • Proactive, focused, creative problem solver, collaborator, innovator, and decision-maker professional.

Overview

15
15
years of professional experience
4
4

Certifications

Work History

Senior System Architect

Pegasystems
Singapore
04.2022 - 08.2023
  • Resolved audit findings from disaster recovery tests and improved processes by updating procedures and providing verification in a lab environment.
  • Provided technical leadership to team members during system design.
  • Performed quality code review and removed technical debt and security vulnerabilities.
  • Provided current best practices and third-party solution alternatives when necessary for functional design documentation.
  • Design and develop common reusable flows by adhering to Pega's best practices and recommendations.
  • Dispute resolution design, development, and performance improvements for the TADM application.
  • Design and implement a Data migration strategy for data transfer from one non-Pega platform into the Pega platform.
  • BCP application UAT testing support and fixing complex issues reported.
  • Manage technical tracks of work including BAU team, production support, and proactive improvements.
  • Application performance, health, and design improvement of BCP, RPNSD, and Data migration.
  • Leadership and mentoring of technical resources on different application UAT issues, Pega features, Pega BIX, and LDAP.
  • Participate in stakeholders' De-Briefs and Project Board Meetings with client and partner teams.
  • Triage, dynamic routing grouping flow notification flow design, development, and UAT support for WIC application.
  • IOSH APIs build, enhancements & fixes for WIC application.
  • Insurer Dashboard design, development, and UAT support.
  • WIC common API error handling design, and retry mechanisms for WIC applications.
  • Design review of WIC application and proposed different improvement areas for a robust and scalable application.
  • Performance improvements of WIC, and TADM applications.
  • Setup of end-to-end monitoring performance system using Automatic Event Services (AES).

Principle Consultant/Deputy Director

CPF Board
Singapore
07.2021 - 02.2022

Technical Lead

Bank Of Singapore
Singapore
05.2019 - 07.2021

Application Development Specialist

Accenture
Singapore
05.2016 - 04.2019

Senior Solutions Engineer

Pegasystems
Bangalore
04.2013 - 03.2016

Senior Software Engineer

Nokia Siemens Networks (NSN)
Bangalore
07.2011 - 03.2013

Software Engineer

IBM India Private Limited
Bangalore
06.2008 - 06.2011

Education

Master of Technology - Communication Engineering

VIT University
Vellore, Tamilnadu, India
05.2008

Bachelor of Technology - Electrical, Electronics And Communications Engineering

JNT University
Hyderabad, Telangana, India
04.2005

Skills

  • Software-As-A-Service Development
  • Application Architectural Design
  • Component Design
  • Technical and System Architecture design
  • Software Development Methodologies
  • New Product Development, Solution Implementation, and Continuous Deployment
  • Data Migration and Application Modernization Strategies
  • Integration planning with different systems
  • Design, performance, and quality Improvements
  • Delivery Management Processes
  • Training Junior Team Members

Technical Exposure

BPM Tools

Pega PRPC v6.x, v7.x, v8.x, AES/PDC, Dev Ops, Sales   Automation, Decisioning (AI/ Customer success/ Next best action), BIX,

Pega Skills

PRPC, Agents, JS, QP, Reports, Integrations using SOAP/REST,   Authentication using SAML 2.0, OAuth 2.0, LDAP, SSO and complex integrations   to RFID printers, Topaz Signature pad using Aspose libraries

Languages

Core Java / J2EE, EJB, Web   Services, Spring IOC, Vaadin, Junit/JMock

Databases

Oracle 10g and 11g, Microsoft SQL   201x, 202x, PostgreSQL, DB2

Web/Application Servers

Tomcat, WebLogic, WebSphere, JBoss

Integrated Development Environment   (IDE)

Eclipse, JDeveloper

Ticketing tools

ALM (HP Quality Center), Jira,   Bugzilla, IBM Rational Clear Quest tools, Confluence

Certification

  • Pega PRPC Certified Lead System Architect – Architecture (CLSA – Readiness, Architecture and Design).
  • Pega PRPC Certified Pega Decisioning Consultant (CPDC)
  • Pega PRPC Certified Senior System Architect (CSSA)
  • Pega PRPC Certified System Architect (CSA)

Pega Trainer Experience

  • Conducted Pega Decisioning Consultant (AI/ Next best action) training for Accenture India employees in Hyderabad.
  • Conducted Pega Business Architect (CBA) training for Accenture India employees in Hyderabad.
  • Conducted Pega CSA training for Accenture Indonesia employees in Jakarta, Indonesia

Trainings Attended

  • Certified Lead System Architect (CLSA) training provided by Pegasystems, Inc.
  • Scrum master and Product Owner training.
  • Training on Cloud Computing
  • Oracle 11g Enterprise Edition

Awards

  • Received multiple delivery excellence awards for delivery excellence from Clients and Employers.
  • Received spot, wow, and performance appreciation awards in IBM, NSN, Pegasystems, Accenture, and BOS for delivery excellence.
  • Initiated and conducted reusable components sessions that helped in identifying different reusable components across applications.
  • Prowess for guiding projects to resolve technically challenging problems for clients in the US, ANZ, and Brazil.

Timeline

Senior System Architect

Pegasystems
04.2022 - 08.2023

Principle Consultant/Deputy Director

CPF Board
07.2021 - 02.2022

Technical Lead

Bank Of Singapore
05.2019 - 07.2021

Application Development Specialist

Accenture
05.2016 - 04.2019

Senior Solutions Engineer

Pegasystems
04.2013 - 03.2016

Senior Software Engineer

Nokia Siemens Networks (NSN)
07.2011 - 03.2013

Software Engineer

IBM India Private Limited
06.2008 - 06.2011

Master of Technology - Communication Engineering

VIT University

Bachelor of Technology - Electrical, Electronics And Communications Engineering

JNT University
Arun Kumar Kothapalli