Aruni Gunawardena
Singapore
Summary
Key management competencies Strategic Business Transformation. Structural transformation of End-end Warranty Cost management. anagement. Software/Firmware Verification & Validation. Strategic engineering outsource models. Developing Healthcare Management Systems. Quality – Manage Operation Efficiencies and qualification robustness initiatives based on rigorous Return-On-Investment (ROI) analysis. People Management – Experienced leader of diverse professional teams (both on-shore and off-shore). Excellent people development skills. Financial Acumen – Quarterly financial goal setting and on target delivery of budgets of up to US$ 45 million yearly. Long term (3-5 year) investment planning & portfolio prioritization. Project Management - Excellent record of on-time on –budget deliverables on over 20 projects, ranging in size from US$500K – US$5 million. Supplier and Outsource Model Management - Audit outsource product development. Drive vendor quality. Maintain quality of outsourced engineering deliverables.
Overview
32
32
years of professional experience
Work History
Senior Design and Development Manager (Test)
Dyson Operations Pte Ltd
01.2019 - Current
- Established the Global Test Development group focused on delivering Test Methods that support both the standard product verification strategy and technology characterization strategy
- Ongoing transformation management, enabling new and more mature test capabilities that support the core GPVT mission and Dyson’s technology roadmap
Lab Operations & Software Test Manager
Dyson Operations Pte Ltd
01.2017 - 01.2019
- Established Dyson’s first Integrated Electronics/Product/SW qualification model
- Partnered with Electronics/Sensor/BMS teams on requirements clarity
- Managed GPVT outsource supplier strategy and quality metrics
- Achieved Y-Y Flat fiscal spend while balancing legislated increases in minimum wages, increasing insurance premiums and upskilling of workforce to support incoming work
- Implemented a 24/7 “always on” lab operating model enabling increased response time, at less cost
Strategic Planning and Operations Manager (Chief of Staff)
Office & Versatility Inkjet, HP Inc
01.2013 - 01.2016
- Drive strategic business management forums enabling business critical RnD strategies and PnL deliverables for the VP
- Lead a global team to forecast and manage an RnD budget of ~US$ 45 Mil, inclusive of subsidies and EDB grants
- Y-Y Flat spend, with business growth a driving force
- Create staffing, capacity & development plans for a team of 350 engineers
- Deliver an organizational transformation which consolidated global resources into an RnD centre of excellence for Engineering Systems in Singapore
SMB Customer Satisfaction Manager
Inkjet Business Systems, Hewlett -Packard
01.2011 - 01.2013
- Ensure adherence to Quality Criteria Metrics, Launch Stability and Warranty Goals to reflect the committed warranty reduction trajectory for all Owned Product/Solutions Categories in the Portfolio – both insource and outsourced
- Co-Developed FW Quality Milestone Criteria with Firmware RnD
- Successfully deployed a Worldwide Field Trial & End User Acceptance Test (17 countries, 40 users) for HP’s first ever Mobile All in One Product
- Introduced 4 products in the HP OfficeJet/OfficeJet Pro segment with 3%-5% improvement in field quality performance
Firmware Solutions Quality Manager
Inkjet Business Systems, Hewlett -Packard
01.2005 - 01.2011
- Successfully led a high-performance global team in the qualification of over 15 new Printer Product Launches to global markets
- The vast majority on time and on budget; all projects met pre-defined warranty, quality & experience criteria
- Qualified HP’s very first cloud printing and cloud applications solutions
- (HP ePrint)
- Excellent fiscal management (within +/- 2% of a budget exceeding US$ 7 Mil yearly)
- Proactively embarked on a highly successful FW/SW Qualification Robustness Initiative, while simultaneously delivering a step function cost reduction of 10% (US$ 500K) of savings in FY09 / FY10
- Reputation earned for talent development of staff – maximizing their potential through rotations outside my own team
- Maintained total quality of outsource test suppliers, both near site and off-shore
- Proactively developed Six Sigma and Agile expertise within the team
- Employee Engagement Scores consistently stable at high levels
Commercial Product Support Manager, Asia Pacific Region
Business Printing Division, Hewlett -Packard
01.2000 - 01.2005
- Consistently maintained >95% Big Deal closure record while leading a team of pre and post sales technical firmware engineers, servicing the HP/IPG commercial Sales Force & Lighthouse accounts
- Established Guaranteed Service Levels to the in-market teams, while maintaining a balanced resource prioritization within the business unit
- Development of outsource partnerships to deliver training and service & support packages to the region quality organization, with Y-Y Efficiency gains in outsourcing
- Designed Project ADA – Single source support content delivery model – savings of US $50K per year over 3 years
Applications Manager – Patient Administration / Care Systems
Healthcare Division, Eutech Cybernetics
01.1996 - 01.2000
- Established a rotations high performance team of 8 applications consultants based in both Singapore & Malaysia
- Team accountable for Requirements Management, Solutions Prototyping, Release Management, Quality Assurance, Launch Support & 24/7 Customer Care
- Excellent customer satisfaction ratings for the delivery of mission critical systems at Subang Jaya Medical Centre, in Kuala Lumpur
- 15 departments, 400 Users, Throughput of >1000 patients per day
- 2-year project delivered on time, on Budget
- Average yearly operating budget of SGD 1 MIL
Instructor, Mathematics Department (Grades 9 -11)
Berkeley High School
01.1993 - 01.1994
- Creating a sense of discovery while maintaining a structured environment catered to an extremely diverse student group
Education
High School Diploma -
Berkeley High School
Berkeley, California01.1994
K-12 Teaching Credential - Mathematics, Computer Science, Theatre Arts
Mills College
Oakland, California01.1993
Bachelor of Arts - Mathematics, Computer Science, Dramatic Arts
Mills College
Oakland, California01.1992
Skills
- Strategic Business Transformation
- End-end Warranty Cost management
- Software/Firmware Verification & Validation
- Strategic engineering outsource models
- Developing Healthcare Management Systems
- Quality Management
- Operation Efficiencies
- Qualification robustness initiatives
- Return-On-Investment (ROI) analysis
- People Management
- Leadership
- People development
- Financial Acumen
- Budget management
- Investment planning
- Portfolio prioritization
References
Available on request
Keymanagementcompetencies
- Strategic Business Transformation
- Structural transformation of End-end Warranty Cost management
- Software/Firmware Verification & Validation
- Strategic engineering outsource models
- Developing Healthcare Management Systems
- Quality – Manage Operation Efficiencies and qualification robustness initiatives based on rigorous Return-On-Investment (ROI) analysis
- People Management – Experienced leader of diverse professional teams (both on-shore and off-shore)
- Financial Acumen – Quarterly financial goal setting and on target delivery of budgets of up to US$ 45 million yearly
- Project Management - Excellent record of on-time on –budget deliverables on over 20 projects, ranging in size from US$500K – US$5 million
- Supplier and Outsource Model Management - Audit outsource product development, Drive vendor quality, Maintain quality of outsourced engineering deliverables
Timeline
Senior Design and Development Manager (Test)
Dyson Operations Pte Ltd
01.2019 - Current
Lab Operations & Software Test Manager
Dyson Operations Pte Ltd
01.2017 - 01.2019
Strategic Planning and Operations Manager (Chief of Staff)
Office & Versatility Inkjet, HP Inc
01.2013 - 01.2016
SMB Customer Satisfaction Manager
Inkjet Business Systems, Hewlett -Packard
01.2011 - 01.2013
Firmware Solutions Quality Manager
Inkjet Business Systems, Hewlett -Packard
01.2005 - 01.2011
Commercial Product Support Manager, Asia Pacific Region
Business Printing Division, Hewlett -Packard
01.2000 - 01.2005
Applications Manager – Patient Administration / Care Systems
Healthcare Division, Eutech Cybernetics
01.1996 - 01.2000
Instructor, Mathematics Department (Grades 9 -11)
Berkeley High School
01.1993 - 01.1994
High School Diploma -
Berkeley High School
K-12 Teaching Credential - Mathematics, Computer Science, Theatre Arts
Mills College
Bachelor of Arts - Mathematics, Computer Science, Dramatic Arts
Mills College
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