Arun Ramchandani
Singapore
Summary
Experienced Business Development leader with over 15+ years of global experience including APAC across IT, Supply Chain, Managed Services, and SaaS. Known for a hunter mindset, strategic thinking, data-driven leadership. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Market Development AD, APAC (Strategy & Bid Management)
Avery Dennison US/Singapore
05.2023 - 03.2025
- Developed and implemented Avery Dennison overall strategic plan in Healthcare Logistics / Ecommerce / Last Mile Deliveries for APAC resulting in a 22% increase in regional sales ensuring optimal resource allocation and efficiency.
- Optimized picking, packing, and shipping processes, implementing lean principles, automation, and technology solutions (e.g., barcode scanning, RFID) to improve efficiency, accuracy, and order fulfillment speed to ensure delivery performances are on-time.
- Own full P&L responsibility, optimizing costs and maximizing profitability while ensuring alignment with overall objectives and driving sustainable growth.
- Lead and mentored a cross-functional team including procurement fostering a collaborative and high-performing culture in APAC.
- Successfully reduced operational costs by 32% by implementing improved processes, methodologies using automation.
- Created a performance reporting template, achieving an 80% reduction in the preparation time of standard client materials.
Associate Director - APAC (RFP Bid Management)
Infosys Limited
06.2022 - 05.2023
- Established and nurtured relationships with Key Clients within Supply Chain/Logistics 3PL/E-Commerce, resulting in a 12% increase in client acquisition in APAC.
- Implemented RFP full cycle dealing with legal (MSA/NDA), pre-sales, delivery bid managers, sales team to co-sell SaaS solutions for different verticals in APAC including deployment of POS solutions, baggage systems, conveyers, robotics and RFID.
- Establish long term, productive, professional business relationships with top tier global partners (CIOs, CTOs). Build market awareness with technology partners and ISVs, through proper engagement and enablement.
- Configured procurement workflows, integrated with SAP S/4HANA and trained end users to enhance system adoption.
- Transformed client projects using advanced software tools such as Order Management Systems (OMS), Warehouse Management Systems (WMS), Transportation Management Systems (TMS), and Fulfillment Aggregators.
- Evaluated 15+ strategies to save clients $200k in fixed costs through SaaS Software Sales partnering with different cloud vendors.
- Conducted workload assessments and devised new operational processes that led to a 40% increase in productivity.
Senior Trade Consultant (Tender Bid Process Management/Procurement)
Infocomm Media Development Authority (IMDA) / Boston Consulting Group (BCG)
12.2018 - 05.2022
- Directed Strategic partnerships with private sector global MNCs, platform owners, solution providers, bulk carriers, commodity players and public sector government agencies including EDB, ESG, IRAS, MPA/PSA, MAS, SFA, MTI for adoption of SaaS solutions.
- Controlled $57M budget of Advanced Digital Funding COVID-19 grants and managing a team of 12 in revamping policies and increased efficiency by 20% through seamless integrations, deployment & service support thus reducing operational costs.
- Led cross-functional and multi-agency teams procurement RFP bulk tender for Trade related projects using Whole of Government (WOG) policy framework and managing procurement processes through GEBIZ (RFP, ITT, ITQ, SVP) and AI/ML in Lead generation.
- Led IMDA in conference speaking engagements, webinars, videos at Government collaborated events - Tech, Maritime Events, ICC Events.
- Led team of 4 overseeing all aspects of social media strategy, increasing Facebook following by 2x and Instagram following by 5x
Assistant Director (Supply Chain/Logistics)
Geodis Wilson Singapore
07.2016 - 06.2018
- Increased key accounts by 25% with 18% increase in profit for deliveries in 2016 & 2017 for Royal Caribbean & Carnival Dry docks.
- Monitored inventory levels, stock movements, and replenishment activities, conducting regular cycle counts, audits, and inventory checks to maintain accurate inventory records and prevent stockouts or overstocking.
- Managed Key Accounts from shipowners, ship management firms offering cost-effective solution for deliveries of marine spares.
- Developed & implemented warehouse policies, procedures, operational guide to ensure efficient & safe warehouse operations.
- Effective management of 3PL logistics/4PL control tower, identifying core areas of pain points to effectively pitch new solutions.
Operations Logistics Manager
Slade Shipping Inc (Partner of Total, MOC Brunei, Sumitomo, NOV, Mitsui, Marubeni, Vanderlande)
08.2014 - 07.2016
- Expanded global 3PL Logistics Shipping and safe handling of Steel Tubular Products, OCTG, Drill & Line Pipes in APAC/EMEA.
- Managed sub-contractor pricing through RFQs with shipping lines for FCL(20/40), LCL, Breakbulk lowering operating costs by 10%.
- Coordinate with suppliers, vendors, and carriers to schedule inbound and outbound shipments, track delivery schedules, and resolve logistics issues to ensure timely and cost-effective transportation of goods.
- Supervised warehouse staff, including warehouse supervisors, forklift operators, pickers, and packers, providing leadership, direction, and training to ensure performance and productivity.
Global Account Manager (Logistics/Supply Chain)
UPS Partner - Global Air International Pte Ltd
06.2011 - 08.2014
- Oversee production planning, procurement, warehousing to improving processes and implementing preventive measures.
- Established SOPs for Airfreight / Sea freight management/NVOCC business (Commercial Business Development/Tender Management).
- Led operational team of 8 to grow key accounts by 40%: Marine and Offshore and Marine in Latin America and Middle East.
- Developed the payroll system for the sales force of 150+, saving over 10 hours per week on payroll submission and calculations.
- Utilized warehouse management systems (WMS) and inventory control software to manage inventory, track shipments, generate reports, and analyze warehouse performance metrics, such as order fill rates, cycle times, and accuracy.
Supply Chain Analyst (Warehousing, Procurement & Sourcing)
Cameron - Schlumberger Inc (USA & Singapore)
06.2010 - 05.2011
- Executed 100% of order management inventory in SAP and in-house ERP transactions to optimize costs, delivery performance.
- Implemented supply chain optimization assembly projects through Lean Six Sigma and effective procurement of Bill of Materials.
- Created dashboards for spend reporting, and provided recommendations to optimize supplier spending.
- Planned, coordinated the receipt, storage, and dispatch of materials, integrated supplier data with SAP ERP optimizing warehouse layout, storage systems, and workflow to maximize space utilization and productivity.
Education
Bachelors Degree (w/ Honours) - Electrical Engineering (Major in Supply Chain Ops)
Nanyang Technological University (NTU)
Singapore06.2010
Bachelor of Science - Business And Entrepreneurship & Data Analytics By Boston Consulting
University of California, Los Angeles (UCLA)
United States12.2009
Diploma w/ Merit (Dean's List) - Computer and Communications Engineering
Singapore Polytechnic (SP)
Singapore05.2005
Skills
- RFP Bid Management
- Supplier Contract Negotiations
- Power BI / Tableau
- RFI/RFP/RFQ
- 3PL Air/Sea Freight (FCL/LCL)
- WMS/OMS/TMS Management
- Sales Forecasting & Financial Budgeting
- Data Governance / Regulatory
- Contract Management (MOU/SLA/NDA)
- Business Development
- Key Account
- CRM Tools (eg, Salesforce, HubSpot)
- Performance Metrics & Analytics
- SAP MM / SAP Modules / Concur
- Dangerous Goods Handling
- Facilities Management
- Stockouts
- Procurement
- Risk Compliance Audits
- Effective decision making
- Operational excellence
- Customer focus
- Strategic visioning
- Crisis management
- Corporate governance
- Mergers and acquisitions
- Digital transformation
- Succession planning
- Inspirational leadership
- Innovation management
- Organizational agility
- Client relationship building
- Relationship and team building
- Leadership and people development
- Client engagement
- Operations management
- Business development
- Planning and coordination
- Project management
- Strategic planning
- Business planning
- Analytical and critical thinker
- Strategic partnerships
- Executive leadership
- Consulting
- Profit and loss management
- Adaptable and flexible
- Operational efficiency
- Effective communicator and public speaker
- Account management
- Strategic business planning
- Contract negotiation
- Process improvements
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 6 in the development of TradeTrust Maritime Project in IMDA.
- Documented and resolved project loyalty issue which led to expansion in Vietnam and Thailand.
- Supervised team of 14 staff members.
- Achieved 100% Maritime BL execution by completing Supply Chain processes with accuracy and efficiency.
Certification
- Certified Supply Chain Professional (CSCP) by APICS
- Supervisory Course on Quality, Health, Safety and Environment (QHSE) by Schlumberger
- Certified CAAS Unmanned Aircraft Pilot (UAPL) Drone
- Certified Project Management Professional (PMP)
- Google Digital Marketing Certification
- Certified ICDL Excel Leader (ITIL4)
- Microsoft Office Certification (Advanced): MS Excel (Pivot Table, VLookup, Formula) and MS PowerPoint
- Contract Management & Procurement by Civil Service College for Government
- TradeNet Permit - SG Customs (OD, OT, OO, II, IM, IT, IG)
- Certificate of Employment Intermediaries (CEI)
- Product Management (Brainmate)
- Big Data (Hadoop, HDFS, Python)
- Artificial Intelligence (AI) and IoT for Business by Google
- Cyber Security Essentials
LANGUAGES
English: Full Professional Proficiency
Tagalog / Filipino: Professional Working Proficiency
Malay: Professional Working Proficiency
Hindi: Professional Working Proficiency
Timeline
Senior Market Development AD, APAC (Strategy & Bid Management)
Avery Dennison US/Singapore
05.2023 - 03.2025
Associate Director - APAC (RFP Bid Management)
Infosys Limited
06.2022 - 05.2023
Senior Trade Consultant (Tender Bid Process Management/Procurement)
Infocomm Media Development Authority (IMDA) / Boston Consulting Group (BCG)
12.2018 - 05.2022
Assistant Director (Supply Chain/Logistics)
Geodis Wilson Singapore
07.2016 - 06.2018
Operations Logistics Manager
Slade Shipping Inc (Partner of Total, MOC Brunei, Sumitomo, NOV, Mitsui, Marubeni, Vanderlande)
08.2014 - 07.2016
Global Account Manager (Logistics/Supply Chain)
UPS Partner - Global Air International Pte Ltd
06.2011 - 08.2014
Supply Chain Analyst (Warehousing, Procurement & Sourcing)
Cameron - Schlumberger Inc (USA & Singapore)
06.2010 - 05.2011
Bachelors Degree (w/ Honours) - Electrical Engineering (Major in Supply Chain Ops)
Nanyang Technological University (NTU)
Bachelor of Science - Business And Entrepreneurship & Data Analytics By Boston Consulting
University of California, Los Angeles (UCLA)
Diploma w/ Merit (Dean's List) - Computer and Communications Engineering
Singapore Polytechnic (SP)
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