Arun Kumar Kannan

Technical Project Support with 12+ years of experience in the Clinical and Insurance domains, particularly in Interactive Response Technology (IRT). Served as the primary technical contact for assigned projects, acting as the liaison between ICON and clients to ensure smooth project execution and client satisfaction. Led and managed the full software development lifecycle (SDLC), from requirements gathering and design through development, validation, deployment, and ongoing maintenance. Reviewed, approved, and maintained comprehensive project system documentation to ensure accuracy and compliance with internal standards. Collaborated with cross-functional teams, including Clinical Operations, to ensure successful project delivery and alignment with client needs. Maintained confidentiality of project information and upheld data security protocols throughout all phases of the project. Ensured that all project deliverables met or exceeded client expectations for quality, functionality, and timeliness. Expertise in Quality Management Reviews, Configuration Verification, and Data Handling using Oracle SQL and Microsoft SQL Server. Proven track record in validation processes, defect tracking, and database testing within highly regulated environments. Adept at mentoring, compliance auditing, and working closely with cross-functional teams to ensure quality delivery.

• UiPath RPA Developer Advanced Certificate – Issued: 2020-04

• Zero audit findings across multiple regulatory inspections.
• Recognized for consistent quality delivery and team mentoring.