ARUN ARJUNAN

Team Management, Organizational Impact & Innovation

• Regional Practice Oversight: Leading the Payments Advisory Practice for Infosys Consulting across the Asia-Pacific region with focus of mentorship for associates with Payments domain
• Program Expansion: Identified emerging trends in Real-Time Payments and ISO 20022 adoption, developing a multiyear strategic roadmap for Global bank with USD 2 Million turnover for Infosys Consulting in current role.
• Cross-Functional Mentorship: Direct leadership of a high-performance team of 25+ consultants, architects, and engineers across multiple geographies (Singapore, India, and EMEA), fostering a culture of technical excellence and continuous learning.
• Operational Excellence: Redesigned the "Target Operating Model" for payment processing departments while adopting a standard payments flow, resulting in a 30% reduction in operational overhead for client banks post-migration.
• Accelerator Creation: Spearheaded the development of PAT 2.0 (Payments Automation Test Tool) and the "Shift Left" Configuration Model. These innovations reduced "Time-to-Market" for new clearing implementations by 25%.
• Stakeholder Mediation: Led complex negotiations between product vendors (Finastra/TCS) and bank business units to resolve architectural bottlenecks, ensuring alignment between OOTB (Out-Of-The-Box) features and bespoke business requirements.

Lead successful migration of Payments legacy platform to modern Finastra's GPPSP product.

• Facilitated training workshops to enhance team skills.
• Reduced operational costs through strategic technology integration.
• Improved system efficiency by designing innovative software solutions.