ARUCHUN GONOSIKARAN

Supervisor of Operations

YFE CLARK EXPRESS PTE LTD

03.2021 - Current

Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
Developed and implemented training programs for new hires, improving overall team productivity and performance.
Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
Supervised operations staff and kept employees compliant with company policies and procedures.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Participated in recruitment efforts, interviewing potential candidates to ensure they were a good fit for the company culture and possessed necessary skills for success on the job.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Proactively identified potential problems before they escalated, addressing them swiftly and effectively to minimize negative impact on daily operations.