ARTHI PRIYANKA A R

• Contribute to bank's strategic and operational goals by providing fully integrated and effective human resources function.
• Lead HR function, coach and inspire HR team to deliver quality and timely HR services.
• Demonstrated proficient leadership skills to motivate employees and build competent teams.
• Work closely with key stake holders to create and deliver HR strategy for business and ensure that business objectives are met.
• Monitor industry trends on latest changes and competition in industry.
• Lead recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities
• Collaborated with professional teams to review and maintain compliance with regulations.
• Monitored key business risks and established risk management procedures
• Advise, develop and implement HR policies, procedures, practices and strategies to ensure that bank is recognized and accredited as employer of choice and staff as individuals and businesses are properly supported and developed.
• Initiate and manage strategic projects designed to enhance effectiveness and efficiency of HR function.
• Responsible for employee engagement and creating positive working environment for employees in Singapore.
• Work closely with external stakeholders and Banking Union on HR and Collective Agreement matters.
• Respond to intense and complex interpersonal situations with sensitivity and insight.
• Establish Business Partner approach to HR providing advice, support and training to management team in all aspects of HR including compliance to regulatory requirements.
• Propose and implement recruitment campaigns that meet time, quality and budgetary requirements at all times.
• Establish and maintain performance management policies and procedures that ensure appropriate reward of performance and management of underperformance.
• Identify individual and organizational training needs and establish and coordinate realistic and cost-effective training plan and budget.
• Work with Business Units in identifying skills gap and implementing Training programs that are designed in-house or through external vendors/Institutes.
• Perform market remuneration analysis (MERCER) for all roles on annual basis.
• Collaborated with leading auditors at regular intervals - KPMG, PWC and Mazars to ensure the HR processes are complied with Bank's and MAS regulations.

Significant Achievements

• Collaborated with senior management to develop strategic initiatives and long term goals.
• Implemented new recruitment and selection process that has resulted in significant reduction in overall duration of hiring process.
• Created recruitment strategy to achieve 22% growth in employee population within 1 year.
• Developed new employee onboarding program that has reduced turnover rates.
• Working on implementation of new HRIS system that has improved efficiency and data accuracy.
• Reduced attrition rate by 15% YOY 2021 to 2023.
• Successfully negotiated terms with union members on renewal of Collective agreement in 2023.

• Manage regional HR operations and work closely with C-Suite leaders in Singapore, US, UK, UAE, China and India.
• Deliver core HR functions such as recruitment and selection, training and development, compensation & benefits, payroll administration, performance management and workforce planning.
• Develop and implement HR strategies and initiatives based on business strategy/plan.
• Provide strong support and contribute effectively to strategic decision making for business in the region.
• Implement and contribute to Global HR strategic initiatives and processes.
• Work closely with BUs and employees to improve work relationships, build morale, increase productivity and retention.
• Provide guidance and input on department structure, workforce planning and succession planning.
• Provide performance management guidance to line management and employees (e.g., coaching, counselling, career development, disciplinary actions, grievance handling and employee conflicts).
• Formulate training plan as appropriate based on needs identified and lead employee development initiatives.
• Act as Safe Management Officer (SMO) to ensure safe working environment for employees.
• Advise management on local and regional employment laws

Significant Achievements

• Uplifted to regional role within 1 year (Promotion) upon joining the organization.
• Managed successful implementation of HR initiatives for Asia and UAE region localizing initiatives where necessary and implementing best practice
• Executed policies and procedures in the region with alignment to corporate goals, supporting company objectives and acting in accordance with legal regulations & obligations
• Digitalized major HR services for easy access to HR information
• Created and implemented safety protocols during COVID-19 period and successfully implemented safe management measures at workplace.

• Served as HRBP to line departments in a proactive and consultative approach by providing full spectrum HR services ranging from timely recruitment of talent, onboarding of new hires, work pass applications, performance management of staff, handling staff-related issues and exit management.
• Managed employee life cycle from onboarding to offboarding.
• Prepared HR annual budget and followed up on the headcount expense.
• Expatriation and repatriation management for oversees recruit (shipping, flights and accommodation).\
• Reviewed, designed and implemented relevant HR policies, processes and frameworks to support the organization and partnering with KPMG audit team.
• Built and engaged in relationships amongst senior leaders on a strategic level whilst leveraging on expertise of subject matter experts (Payroll/ Compensation and Benefits) to retain oversight on HR operational matters.
• Managed the compensation and benefits portfolio to ensure external competitiveness and internal equity to retain staff and attract the right people. This includes:
  o Participation in Mercer salary surveys including job evaluation
  o Review of staff benefits including medical and dental benefits and insurance policies
  o Semiannual bonus computation for Admissions team based on achieved targets.\
• Provided recommendations in formulating HR initiatives and strategies.
• Facilitated learning & development for all employees and assign compulsory trainings to existing employees and new hires.
• Worked closely with external payroll vendors (TMF), insurance broker (Prime Pacific-AETNA) and relocation agents.
• Provided reports for both internal use and external compliance.

Significant Achievements

• Revised HR policies to integrate with current business needs and to maintain consistency among the group of employees.
• Initiated market remuneration analysis (MERCER) for newly created and existing roles.

• Led team to oversee full spectrum of duties related to HR from recruitment, payroll, compensation and benefits, employee relations, grievance resolutions, counselling and report generation. S
• Successfully grew and managed staff database from 220 to more than 468 headcounts across multiple nationalities, handling both expat and local contracts.
• Actively monitored changing MOM rules and regulations to align with contract terms, local tax laws, work visa requirements, and employment market sentiment.
• Participated in various audits and market surveys like KPMG to ensure compliance with local legislation and Mercer Salary survey to upkeep with relevant market data.
• Analysed HR data to identify trends and patterns; installed initiatives to reduce employee turnover based on identified causes from data.
• Accelerated efficiency in on-boarding and off-boarding processes via new induction program, employee handbook, sound HR policies and procedures and tax returns – IR21, IR8A and IR8S.
• Communicated with Department Heads and Managers to manage key HR areas including HR strategies and change management.
• Managed payroll processing, including overtime, tax and bonus computations, IRAS e-filing, and compliance to government requirements.
• Liaised closely with staff and department heads to brainstorm on updated compensation terms to better meet employee expectations at cost effective rate to organization.

Significant Achievements

• Conceptualized and executed compensation policies (including retirement policies); studied market and conducted benchmarking amongst similar peer companies; identified employee expectations and market compensation practices; installed competitive remuneration packages and ensured compliance at all levels.
• Instrumental in sourcing and implementing Sage Easy Pay thus reducing employee payroll processing time by 20%.
• Reduced paperwork by 40% by integrating Key Employment Terms (KET) as per MOM.
• Revamped payroll and report generation procedures by streamlining and eliminating processes thus reducing total time spent on routine HR tasks by 24%.