ARSHIYYAH SAFREEN
Maritime Operations Assistant
Summary
Maritime Business diploma graduate with 3.5 years of experience in container depot operations, supporting high-volume cargo movement within the maritime logistics sector. Proficient in Portnet, with working knowledge of documentation and billing processes. Recognized for strong attention to detail, operational reliability, and the ability to perform efficiently in fast-paced, time-sensitive environments. Committed to supporting smooth and effective port operations through accuracy and coordination.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
SH Cogent Logistics Pte Ltd
10.2022 - Current
- Managed high-volume inbound and outbound container movements, ensuring timely processing and minimizing operational delays
- Managed inventory control by tracking container movements, monitoring stock levels, and ensuring accurate system records
- Utilized Portnet system to accurately update and verify container statuses, documentation, and records
- Coordinated with truck drivers, hauliers, internal teams, and shipping lines to maintain smooth daily operations
- Processed cargo documentation and conducted thorough data verification to prevent discrepancies and errors
- Assisted with billing and invoicing, ensuring accuracy and timely submission of supporting documents
- Resolved day-to-day operational issues, including container discrepancies, delays, and documentation mismatches
- Maintained high accuracy and productivity in a fast-paced, high-volume environment with tight turnaround times
- Supported efficient cargo flow by ensuring seamless coordination between operational and administrative functions
- Assisted in basic billing and invoicing, ensuring accuracy and timely submission of supporting documents
Resolved day-to-day operational issues, including container discrepancies, delays, and documentation mismatches - Maintained high accuracy and performance under tight turnaround times in a fast-paced, high-demand environment
- Supported efficient cargo flow by ensuring seamless coordination between operational and administrative processes
Receptionist Intern
Courts Megastore
06.2019 - 12.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered central telephone system and directed calls accordingly.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Education
DIPLOMA IN MARITIME BUSINESS - Maritime Studies
ITE
Singapore10.2025
Higher Nitec in Maritime Business - Maritime Studies
ITE
Singapore03.2023
Skills
Problem Solving
Operational Efficiency
Exception Handling (very relevant to delays/issues)
Data Accuracy
Multi-Tasking
Attention to Detail
Exception Handling (very relevant to delays/issues)
Timeline
Administrative Assistant
SH Cogent Logistics Pte Ltd
10.2022 - Current
Receptionist Intern
Courts Megastore
06.2019 - 12.2019
DIPLOMA IN MARITIME BUSINESS - Maritime Studies
ITE
Higher Nitec in Maritime Business - Maritime Studies
ITE