Patient-focused and empathic registered nurse seeking position with growing medical practice. Bringing experience, care, and extensive knowledge to help improve the lives of patients.
Overview
18
18
years of professional experience
Work History
STAFF NURSE
REN CI COMMUNITY HOSPITAL
Singapore, Singapore
05.2024 - Current
Administered medications and treatments in accordance with established protocols.
Monitored patient vital signs and reported changes to medical staff promptly.
Collaborated with interdisciplinary teams to develop and implement care plans.
Educated patients and families on health management and disease prevention strategies.
COVID NURSE - RESPONDER
BUTUAN MEDICAL CENTER
BUTUAN CITY, PHILIPPINES
06.2020 - 04.2024
Administered medication and treatments per physician orders, ensuring patient safety and adherence to protocols.
Collaborated with multidisciplinary teams to develop individualized care plans for diverse patient needs.
Monitored vital signs and assessed patient conditions, providing timely updates to healthcare providers.
Educated patients and families on health management, fostering understanding of treatment plans and preventive care.
STAFF NURSE
BUTUAN DOCTORS’ HOSPITAL
Butuan City, Agusan Del Norte, Philippines
06.2017 - 08.2019
AREA OF EXPOSURES WITH INCLUSIVE DATES AT BDH
Medical Ward (Flr 2B) June 06,2017 – August 31,2017
Hemo Dialysis Unit September 01,2017 – April 30,2018
Medical Ward (Flr 2B) May 01,2018 – September 15,2018
Medical Ward (Flr 2D) September 16,2018 – August 31,2019
CUSTOMER SERVICE REPRESENTATIVE
TELEPERFORMANCE PHILIPPINES
Cebu City, Philippines
02.2016 - 01.2017
Resolved customer inquiries efficiently, ensuring high levels of satisfaction and retention.
Managed escalated issues with a focus on timely resolution and effective communication.
CUSTOMER SERVICE REPRESENTATIVE
CONVERGYS PHILIPPINES
Lahug Cebu City, Philippines
04.2013 - 06.2014
Implemented process improvements that streamlined customer interactions and reduced handling time.
Analyzed customer feedback to identify trends, driving enhancements in service protocols.
CUSTOMER SERVICE REPRESENTATIVE
SITEL PHILIPPINES
Mandaluyong City, Philippines
10.2010 - 04.2013
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
VOLUNTEER NURSE
BAYUGAN COMMUNITY HOSPITAL
Bayugan City, Philippines
01.2008 - 01.2009
Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
Assessed patient conditions, documenting observations to inform treatment decisions effectively.
Administered patient care plans, ensuring adherence to healthcare protocols and standards.
Education
Bachelor of Science - Nursing
Butuan Doctor’s College
Butuan City, Agusan Del Norte, Philippines
03.2007
Vocational - undefined
Bayugan Agusan Del Sur College
Bayugan City, Agusan Del Sur, Philippines
01.2004
Secondary - undefined
Bayugan National Comprehensive High School
Bayugan City, Philippines
01.2000
Elementary - undefined
Bayugan Central District Elementary School
Bayugan City, Philippines
01.1996
Skills
Patient education
Patient safety
Direct patient care
Medication and IV administration
Timeline
STAFF NURSE
REN CI COMMUNITY HOSPITAL
05.2024 - Current
COVID NURSE - RESPONDER
BUTUAN MEDICAL CENTER
06.2020 - 04.2024
STAFF NURSE
BUTUAN DOCTORS’ HOSPITAL
06.2017 - 08.2019
CUSTOMER SERVICE REPRESENTATIVE
TELEPERFORMANCE PHILIPPINES
02.2016 - 01.2017
CUSTOMER SERVICE REPRESENTATIVE
CONVERGYS PHILIPPINES
04.2013 - 06.2014
CUSTOMER SERVICE REPRESENTATIVE
SITEL PHILIPPINES
10.2010 - 04.2013
VOLUNTEER NURSE
BAYUGAN COMMUNITY HOSPITAL
01.2008 - 01.2009
Vocational - undefined
Bayugan Agusan Del Sur College
Secondary - undefined
Bayugan National Comprehensive High School
Elementary - undefined
Bayugan Central District Elementary School
Bachelor of Science - Nursing
Butuan Doctor’s College
TRAININGS AND SEMINARS
BASIC / AED OPERATIONS AND NALOXONE INTERVENTION FOR OPIOID TOXICITY
At VGMH Conference Rm 3rd Floor Banilad, Mandaue City Cebu Phil. 6014
On October 13 in the year of our Lord 2017
ADVANCED CARDIAC LIFE SUPPORT
At 3rd Floor Conference Room Vicente Gullas Memorial Hospital Banilad, Mandaue City Cebu Philippines 6014
On October 14-15 in the year of our Lord 2017
3 DAYS BASIC INTRAVENOUS THERAPY TRAINING
On October 16-18 in the year of our Lord 2017
RENAL NURSES ASSOCIATION of the PHILIPPINES (RENAP) UPDATE
“Cannulation Technique and Vascular Access Surveillance”
Given this 17th day of December 2017
Conducted at Capitol University Medical Center Conference Room, San Pedro, Gusa, Cagayan De Oro City, Philippines