Arm Vinci Bartolo

Self-motivated Leader with 14 years of active experience-possess the required determination to improve performance with outmost sense of obligations and carefulness. Skilled in staff training and development. Adaptable and versatile with willingness to learn new techniques and processes. Looking to bring further success as an energetic, friendly, positive team leader. Notable qualities that can help in managing the work efficiently for achieving the team goals. Effective Communicator | Decisive | Delegating Talents | Ability to listen | Organized.

• FASHION/RETAIL, More than 6 years, Assistant Store Manager, 4 years and 6 months, Store Manager, 2 years and 2 months
• F&B/ENTERTAINMENT, More than 6 years, Operation Supervisor, 3 years, Senior Operations Supervisor, 3 years and 6 months, Team Captain (Present Job), 1 year and 4 months

• Passport Date Of Issue: 01/21/21
• Date of Birth: 02/19/86

Male

• Team Captain, FIAMMA (Italian Restaurant), 1 THE KNOLLS, SINGAPORE, 098297, 11/21/22, present, Provide the perfect service experience for every Guest exceeding expectation., Personal introduction to ensure the Guest feels important and welcome in the restaurant., Share correct guest booking information with the team (e.g celebrations, food intolerances, service timings), Present menu and provide detailed information when asked (e.g about portion, ingredients, or potential food allergies), Ability to sell and make menu recommendations regarding food and beverage., Inform Guests about daily specials, promotions and unavailable menu items providing an alternative suggestion., Follow the restaurant steps of service., Take accurate food and drinks orders, using a POS ordering system., Communicate order ticket / special instructions to the kitchen and manager., Ensure food and beverage is correctly presented to the Guest., Serve food to the Guest explaining each key component., Must know all food, liquor, beer, and wine offered on the menu., Introduction of the Sommelier., Prepare tables for service; maintain table cleanliness, bus tables., Look for ways to avoid waste and limit costs., Look for ways to consolidate service and increase table turns., Guide and coach service team members on the correct standards., Assist in keeping the restaurant clean and safe., Provide responsible service of alcoholic beverages., Manage side duties., Must follow all cash handling policies and procedures., Cashiering duties following correct procedures., Report to the restaurant on time and in proper uniform., Request guest feedback and report to the manager on duty.
• Senior Operations Supervisor, FILMGARDE CINEPLEX Singapore, 5 Leisure Park Kallang Stadium Walk, S397693, 08/30/18, 02/28/22
• Assistant Store Manager, COTTON ON SINGAPORE PTE LTD, 51 Cuppage Road, Singapore, 229469, 11/11/13, 06/20/18
• Store Manager, TFB INC. GIORDANO PHILIPPINES, 3rd floor, Isometric Building, 170 F. Blumentritt St. Corner san Luis St. Bayan ng Quezon, Quezon, Philippines, 4332, 06/15/11, 08/15/13
• Store Supervisor, KFC Americana Company, Kuwait Food Corporation – Al Ain/Dubai U.A.E., 04/06/08, 04/06/11