ARMAN BISHNOI
Woodlands
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Bar Manager
Lin Rooftop Bar
2023.06 - Current
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Managed financial aspects of the business, including budgeting, forecasting, and reporting.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Developed unique events and special promotions to drive sales.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Oversaw food preparation and monitored safety protocols.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Closed out cash register and prepared cashier report at close of business.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Introduced new cocktails to the menu based on market research that became popular choices amongst customers.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
Food and Beverage Operations Manager
Yarana
2022.10 - 2023.05
- Managed budgets, forecasting sales, controlling costs, and achieving profitability targets.
- Maintained highest standards for beverage and food quality and service.
- Responded to customer complaints, addressing concerns, and distress with amicable interactions.
- Improved customer satisfaction by implementing new food and beverage service standards.
- Developed training programs for staff to ensure consistent service quality and product knowledge.
- Increased revenue through effective upselling techniques and promotional strategies.
- Collaborated closely with executive chef to develop innovative seasonal menus that attracted new clientele.
- Negotiated vendor contracts to secure the best prices on quality ingredients while minimizing supply chain disruptions.
- Resolved guest issues promptly and professionally, turning negative experiences into positive ones whenever possible.
- Conducted regular performance evaluations of team members to identify areas for improvement.
- Coordinated special events such as private parties or corporate gatherings to enhance overall revenue generation opportunities within the establishment.
- Oversaw facility maintenance tasks including equipment repairs or replacements.
- Cultivated a positive work environment that supported employee retention efforts alongside professional development initiatives.
- Oversaw front of house and back of house personnel to maintain adequate staffing and minimize overtime.
- Streamlined operations for increased efficiency by optimizing staff schedules and task assignments.
- Created detailed reports on weekly, monthly and annual expenses and revenues, using Abacus and MS-Excel.
- Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
- Enacted progressive disciplinary measures for staff, managed work zones, and oversaw opening and closing duties.
Food and Beverage Assistant Manager
Apna Hotel and restaurant
2019.02 - 2022.03
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Remained focused, calm and professional during peak rush hours.
- Adhered to health and safety standards while handling food and beverages.
- Greeted guests warmly to foster welcoming environment.
- Worked closely and successfully with kitchen staff and management to maximize customer satisfaction.
- Increased staff efficiency through regular training sessions and performance evaluations.
- Managed inventory levels for optimal stock availability, reducing waste and cost overruns.
- Enhanced customer satisfaction by implementing innovative food and beverage presentation techniques.
- Collaborated with the executive chef to create seasonal menus aligned with current culinary trends.
- Streamlined employee scheduling processes, resulting in reduced labor costs without affecting service quality.
Education
Advance Diploma in Business Administration
American Center For Education
05.2024
Diploma in Business & Sales
Kingston International School
04.2023
Senior Secondary School Examination
Cosmos Public School
03.2016
Secondary School Examination
Kamla Montessori School
03.2014
Skills
- Employee Supervision
- Backing Procedures
- Vendor Negotiations
- Profit and Loss Control
- Team Leadership
- Staff Training
- Training and mentoring
- Bar Management
- Staff Scheduling
- Organizational ability
- Health codes compliance
- Customer Relationship Building
- Guest Interaction
- Inventory Control
- Customer Relations
- Issue Resolution
- Sales Promotion
- Service-oriented mindset
- Menu development
- Event Coordination
- Foodservice management
- Cost Control
- Budget Development
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Timeline
Bar Manager
Lin Rooftop Bar
2023.06 - Current
Food and Beverage Operations Manager
Yarana
2022.10 - 2023.05
Food and Beverage Assistant Manager
Apna Hotel and restaurant
2019.02 - 2022.03
Advance Diploma in Business Administration
American Center For Education
Diploma in Business & Sales
Kingston International School
Senior Secondary School Examination
Cosmos Public School
Secondary School Examination
Kamla Montessori School
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