Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ARLIENE ANOSO

Summary

Adept at project scheduling and risk assessment, I spearheaded key initiatives at Royal Security Management Services PTE LTD, showcasing innovation and leadership. My expertise in processes and procedures, combined with a knack for creative solutions, significantly enhanced operational efficiency. This blend of hard and soft skills has consistently driven project success and team synergy.

Overview

11
11
years of professional experience
1
1
Certification

Work History

SPECIAL PROJECT MANAGER

ROYAL SECURITY MANAMENT SERVICES PTE LTD
11.2022 - 12.2024
  • Creating long- and short-term plans, including setting targets for milestones and adhering to deadlines
  • Delegating tasks on the project to employees best positioned to complete them
  • Making effective decisions when presented with multiple options for how to progress with the project
  • Serving as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy
  • Communicating with executives or the board to keep the project aligned with their goals
  • Performing quality control on the project throughout development to maintain the standards expected
  • Adjusting schedules and targets on the project as needs or financing for the project change

HR EXECUTIVE/Hotel Front Desk Supervisor

REGAL SECURITY AND FIRE MANAGEMENT SERVICES PTE LT
03.2022 - 10.2022
  • Welcome guests professionally and demonstrate a warm, confident and genuine first impression.
  • Handles all guests’ queries or requests in a polite and efficient manner.
  • Handles all movement of luggage (temporary, long term storage, lost baggage).
  • Provides a high standard of service within the department and a high level of product knowledge of the hotel and the local area.
  • Knows about all events and activities accruing in and out of the hotel.
  • Provides door service, entrance to hotel and driveway, to ensure a smooth traffic flow.
  • Complies with all Front Office systems and procedures and with all company policies.
  • Be familiar with the emergency procedure of the hotel and be able to handle any emergency according to the procedures.
  • Identifies and solves problems in a professional manner.
  • Maintain the designated stations in the lobby as per company standards and check every 30 minutes or when necessary.
  • Ensure all related Leading Quality Assurance guidelines are met, if not exceed at all times.
  • Assist Front Office in any tasks when needed.
  • Exceed guests’ expectations in any task provided.

Command Center Operator

COMINCO PTE. LTD
10.2021 - 03.2022
  • Possess an excellent Planning Skills as he / she will be handling the operation deployment planning
  • Can able to delegate the duties to covered departments
  • Possess an excellent Communication Skills
  • Has a Good Time Management
  • Posses a strong leadership skills
  • Active Listening
  • Problem Solving
  • Versatile Knowledge of Site and Officers

HR Executive

ROYAL SECURITY MANAGEMNET SERVICES PTE LTD
03.2020 - 10.2021
  • Planning and designing employees benefit packages.
  • Executing the employee's annual review procedures.
  • Maintaining a detailed record of the company’s employees.
  • Administering all the hiring processes of new employees.
  • Analyzing and monitoring all the department's budgets.
  • Supervising the day-to-day operations of the Human Resources department.
  • Ensuring all the employees comply with the HR policies.
  • Creating new HR policies and updating the existing ones.
  • Overseeing the employee's termination process.
  • Counseling employees as and when required.
  • Conducting exit interviews to identify the reason for termination/resignation.
  • Organizing events and conferences for the employees.
  • Managing workplace safety issues and complaints.
  • Maintaining and recording employee attendance.
  • Adhering to all the company’s rules and regulations.

DOCUMENT CHECKER/ PROFILER

HIGH COMMAND SECURITY SERVICES
03.2017 - 02.2020


  • Verification of Identity
  • Confirm that the passport photo matches the traveler.
  • Ensure the passport belongs to the person presenting it.
  • Document Authentication
  • Check the passport for signs of tampering or forgery.
  • Validate the passport's security features, such as watermarks and holograms.
  • Visa and Entry Requirements
  • Verify that the traveler has a valid visa or meets visa-free entry requirements.
  • Check for any required entry or exit stamps.
  • Legal Compliance
  • Ensure the traveler complies with immigration laws and regulations.
  • Check for any travel bans, alerts, or restrictions on the traveler.
  • Interviews and Questioning
  • Ask the traveler about the purpose and duration of their visit.
  • Confirm the traveler's plans and intentions while in the country.
  • Health and Safety Checks
  • Ensure the traveler meets health requirements, such as vaccinations.
  • Check for any quarantine requirements or health advisories.
  • Security Screening
  • Ensure accurate documentation for statistical and regulatory purposes.
  • Assistance and Guidance
  • Provide information and assistance to travelers regarding profiler procedures.
  • Direct travelers to the appropriate channels if there are issues with their documentation.


SECURITY RECEPTION/FRONT DESK RECEPTIONIST

United Parcel Service, UPS
04.2016 - 08.2017
  • Maintains receptionist duties daily, with one-hour break each day for lunch
  • Maintains receptionist duties daily and works Schedule provided according to Business needs
  • Maintains security by following procedures
  • Performs administrative and security lobby operation duties in support of area
  • Maintains receptionist duties daily
  • Front lobby receptionist
  • Create photo ID access badges for new employees and contract workers, and visitor's
  • Maintain office security by following safety procedures via reception desk

Airport Security Screener

NC LANTING SECURITY SPECIALIST AGENCY
05.2014 - 03.2016


We are required to inspect, monitor, and screen all passengers to make sure that safety is maintained. We are responsible for controlling the access of people and items to a plane. Checking passenger baggage using X-ray devices to detect prohibited and dangerous items.

We usually perform many of the following tasks:

Carrying out patrols in airports.
Resolving inquiries from passengers.
Using metal detectors and X-ray devices.
Assisting with emergency situations.
Inspecting passengers.

Education

Bachelor of Science - BS CUSTOMS ADMINISTRATIONS

WEST BAY COLLEGE
ALABANG MUNTINLUPA
04-2004

Skills

  • Innovation and creativity
  • Project scheduling
  • Risk assessment
  • Processes and procedures

Certification

Training and Seminars


Health Care Assistant (NC2)- Singapore

(The Master's International Academy)


Aviation Training for TSA –
(Conducted by Philippine National Police Aviation)


Safety Officer (SO1) Basic Occupational safety and health course
(Conducted by World Safety Organization (WSO)


Basic Aviation Security Course based on ICAO-training STP 123-
(Conducted by Civil Aviation authority of the Philippines.)

Timeline

SPECIAL PROJECT MANAGER

ROYAL SECURITY MANAMENT SERVICES PTE LTD
11.2022 - 12.2024

HR EXECUTIVE/Hotel Front Desk Supervisor

REGAL SECURITY AND FIRE MANAGEMENT SERVICES PTE LT
03.2022 - 10.2022

Command Center Operator

COMINCO PTE. LTD
10.2021 - 03.2022

HR Executive

ROYAL SECURITY MANAGEMNET SERVICES PTE LTD
03.2020 - 10.2021

DOCUMENT CHECKER/ PROFILER

HIGH COMMAND SECURITY SERVICES
03.2017 - 02.2020

SECURITY RECEPTION/FRONT DESK RECEPTIONIST

United Parcel Service, UPS
04.2016 - 08.2017

Airport Security Screener

NC LANTING SECURITY SPECIALIST AGENCY
05.2014 - 03.2016

Training and Seminars


Health Care Assistant (NC2)- Singapore

(The Master's International Academy)


Aviation Training for TSA –
(Conducted by Philippine National Police Aviation)


Safety Officer (SO1) Basic Occupational safety and health course
(Conducted by World Safety Organization (WSO)


Basic Aviation Security Course based on ICAO-training STP 123-
(Conducted by Civil Aviation authority of the Philippines.)

Bachelor of Science - BS CUSTOMS ADMINISTRATIONS

WEST BAY COLLEGE
ARLIENE ANOSO